Health Care Coordinator: Booking & Case Coordination

Cogent Thinking; Victoria; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Cogent Thinking is seeking a Care Coordinator to provide coordination and support services to our clients, ensuring excellence in customer delivery. The role focuses on telephonic appointment booking, administrative duties, and collaboration with healthcare providers.

You will handle case coordination, book medical appointments nationally, follow up with practices, and draft timely communications while using an elite health booking system and Cogent guidelines. Hybrid work is available.

Qualifications

• Experience coordinating care and booking appointments.
• Strong administrative skills and attention to detail.
• Ability to collaborate with healthcare providers and practices.
• Experience coordinating multiple cases and scheduling nationally.
• Excellent written and verbal communication.

Responsibilities

• Coordinate care and coordinate appointment bookings via phone.
• Book medical appointments nationally and manage follow-ups with practices.
• Draft timely communications and coordinate with Cogent guidelines.
• Support case coordination and liaise with healthcare providers.

Skills

Telephonic booking

Administrative duties

Healthcare collaboration

Case coordination

Communication

Tools

Health booking system

Job description

Job Description

Cogent Thinking is seeking a Care Coordinator to provide coordination and support services to our clients, ensuring excellence in customer delivery. The role focuses on telephonic appointment booking, administrative duties, and collaboration with healthcare providers.

You will handle case coordination, book medical appointments nationally, follow up with practices, and draft timely communications while using an elite health booking system and Cogent guidelines. Hybrid work is available.

Remote