Head of Technology - Insurance Broker

Profusion PAC Pty Ltd; Sydney; On-site; AUD 240,000 - 250,000; Full time

Benefits offered by this job

Bonus

Job summary

Profusion PAC Pty Ltd is seeking a Head of Technology– Insurance Broker to lead IT applications delivery for a growing underwriting agency and insurance group in Sydney. The role combines senior leadership with hands-on delivery, overseeing strategy, programs, BAU, and vendor governance to optimise platforms and processes.

You will work closely with executives to translate business needs into scalable technology solutions, drive automation, and build strong capability within a high-performing

Qualifications

• Must have General Insurance experience.
• Experience leading technology delivery across underwriting operations.
• Ability to develop and execute an applications strategy.
• Proven track record of building and developing high-performing teams.

Responsibilities

• Lead the team responsible for delivering IT application services across a growing underwriting agency and insurance group.
• Provide strategic and hands-on leadership across applications, technology delivery, business systems, and ongoing BAU operations.
• Manage end-to-end delivery of technology projects, enhancements, integrations, and application improvements across the business.
• Partner closely with senior stakeholders to understand business requirements and ensure technology solutions support operational and commercial objectives.
• Develop and execute an applications strategy focused on scalability, operational efficiency, process improvement, and getting the most from the existing technology landscape.
• Lead and develop a high-performing applications team, with responsibility for performance, engagement, talent development, and building capability across the function.
• Manage technology vendors and strategic partners, ensuring effective delivery, commercial outcomes, and strong service levels.
• Drive governance across the application environment, ensuring projects are delivered on time and within budget with appropriate risk, security, and compliance controls.
• Identify opportunities for platform consolidation, automation, RPA, and emerging technologies to improve business efficiency and customer outcomes.

Skills

Applications leadership

Technology delivery

People leadership

Stakeholder management

Vendor management

Tools

Governance

Underwriting/General Insurance systems

Job description

Head of Technology– Insurance Broker

• Must have General Insurance / Underwriting Agency experience
• Applications Leadership | Technology Delivery
• Permanent – $240k–$250k + Super + Bonus

Role Overview:

• Lead the team responsible for delivering IT application services across a growing underwriting agency and insurance group
• Provide strategic and hands-on leadership across applications, technology delivery, business systems, and ongoing BAU operations
• Manage end-to-end delivery of technology projects, enhancements, integrations, and application improvements across the business
• Partner closely with senior stakeholders to understand business requirements and ensure technology solutions support operational and commercial objectives
• Develop and execute an applications strategy focused on scalability, operational efficiency, process improvement, and getting the most from the existing technology landscape
• Lead and develop a high-performing applications team, with responsibility for performance, engagement, talent development, and building capability across the function
• Manage technology vendors and strategic partners, ensuring effective delivery, commercial outcomes, and strong service levels
• Drive governance across the application environment, ensuring projects are delivered on time and within budget with appropriate risk, security, and compliance controls
• Identify opportunities for platform consolidation, automation, RPA, and emerging technologies to improve business efficiency and customer outcomes

Skills & Experience:

• Proven senior technology leadership experience within General Insurance, underwriting agencies, or the broader insurance industry – Must have general insurance experience
• Strong understanding of the technology and systems required to support underwriting, insurance operations, and claims environments
• Demonstrated experience leading technology delivery, project management, governance, and application services across complex business environments
• Experience across the full SDLC, system integration, enterprise applications, and curiosity for AI and driving automation
• Strong business integration and process improvement capability, with the ability to translate business requirements into effective technology solutions
• Proven people leadership experience, with a track record of building high-performing teams and developing technology capability
• Strong stakeholder management and communication skills, with the ability to operate effectively across both technical and non-technical environments
• Commercial acumen with experience managing technology vendors, budgets, and ideally P&L ownership

What’s on Offer:

• Rare opportunity to lead the applications function across a growing insurance and underwriting business
• Direct influence over technology strategy, business integration, and the ongoing evolution of the applications environment
• High-visibility role reporting to executive leadership with broad scope and autonomy
• Opportunity to shape and grow the technology team and drive significant operational efficiencies across the business
• Competitive Permanent Package – $240k–$250k + Super + Bonus