Head of Information Technology

Profusion; Sydney; On-site; AUD 240,000 - 250,000; Full time

Benefits offered by this job

Superannuation

Bonus

Job summary

Profusion in Sydney seeks a senior technology leader to head the applications function for a growing insurance group. You will lead IT application services across underwriting, operations and claims, driving strategy, architecture and ongoing BAU delivery.

You will partner with executives to translate business needs into scalable technology solutions, align vendors and budgets, and develop high‑performing teams while ensuring risk and compliance controls across the application landscape.

Qualifications

• Proven senior technology leadership experience within General Insurance or underwriting agencies.
• Strong understanding of insurance operations, underwriting, and claims environments.
• Experience leading technology delivery, governance and application services.

Responsibilities

• Lead the team delivering IT application services across underwriting and insurance operations.
• Provide strategic and hands-on leadership across applications, delivery, and BAU.
• Manage end-to-end technology projects, enhancements, and integrations.
• Partner with senior stakeholders to translate requirements into technology solutions.
• Develop and execute an applications strategy focused on scalability and efficiency.
• Build and develop a high-performing applications team with talent development.
• Manage technology vendors and partnerships with strong service levels.
• Drive governance with risk, security, and compliance controls.
• Identify opportunities for platform consolidation, automation and AI-driven improvements.

Skills

General Insurance experience

Underwriting agency experience

Technology leadership

Stakeholder management

SDLC experience

Job description

• Must have General Insurance / Underwriting Agency experience
• Applications Leadership | Technology Delivery
• Permanent – $240k–$250k + Super + Bonus

Role Overview:

• Lead the team responsible for delivering IT application services across a growing underwriting agency and insurance group
• Provide strategic and hands‑on leadership across applications, technology delivery, business systems, and ongoing BAU operations
• Manage end‑to‑end delivery of technology projects, enhancements, integrations, and application improvements across the business
• Partner closely with senior stakeholders to understand business requirements and ensure technology solutions support operational and commercial objectives
• Develop and execute an applications strategy focused on scalability, operational efficiency, process improvement, and getting the most from the existing technology landscape
• Lead and develop a high‑performing applications team, with responsibility for performance, engagement, talent development, and building capability across the function
• Manage technology vendors and strategic partners, ensuring effective delivery, commercial outcomes, and strong service levels
• Drive governance across the application environment, ensuring projects are delivered on time and within budget with appropriate risk, security, and compliance controls
• Identify opportunities for platform consolidation, automation, RPA, and emerging technologies to improve business efficiency and customer outcomes
• Skills & Experience:
• Proven senior technology leadership experience within General Insurance, underwriting agencies, or the broader insurance industry – Must have general insurance experience
• Strong understanding of the technology and systems required to support underwriting, insurance operations, and claims environments
• Demonstrated experience leading technology delivery, project management, governance, and application services across complex business environments
• Experience across the full SDLC, system integration, enterprise applications, and curiosity for AI and driving automation
• Strong business integration and process improvement capability, with the ability to translate business requirements into effective technology solutions
• Proven people leadership experience, with a track record of building high‑performing teams and developing technology capability
• Strong stakeholder management and communication skills, with the ability to operate effectively across both technical and non-technical environments
• Commercial acumen with experience managing technology vendors, budgets, and ideally P&L ownership

What’s on Offer:

• Rare opportunity to lead the applications function across a growing insurance and underwriting business
• Direct influence over technology strategy, business integration, and the ongoing evolution of the applications environment
• High‑visibility role reporting to executive leadership with broad scope and autonomy
• Opportunity to shape and grow the technology team and drive significant operational efficiencies across the business
• Competitive Permanent Package – $240k–$250k + Super + Bonus