Head of Technology

Absolute Immigration Services; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Direct line to CEO

Ownership of tech stack

Flexible work arrangements

Team retreats

Job summary

Absolute Immigration Group is seeking a hands-on Head of Technology to own and integrate all systems. You will design, build and automate workflows, working directly with the CEO and leadership team to deliver a clear technology strategy.

You will lead end-to-end IT operations, manage vendors, ensure security and data retention, and drive AI initiatives in a regulated industry while enabling flexible work arrangements.

Qualifications

• 5+ years in hands-on technology roles such as systems lead, IT manager or solutions architect.
• Experience with Microsoft 365 administration, SharePoint, Entra ID and Power Automate.
• Proven ability to connect SaaS tools via APIs, webhooks and integrations.
• Experience leading data or document migrations and running a CRM.

Responsibilities

• Own AIG's systems end to end, including the system map and how tools connect.
• Simplify and consolidate software so each part of the business has one clear home.
• Design, build and maintain integrations so data flows where needed.
• Build workflow automation in Microsoft 365, mainly SharePoint and Power Automate.
• Look after data security, access and record retention in a regulated industry.
• Manage technology vendors and IT support partners, keep licences and spend in check.
• Gatekeeper for new tools, write and maintain IT policies.
• Lead practical uses of AI in the business after foundations are solid.

Skills

5+ years experience

SharePoint admin

Power Automate

Entra ID

API integrations

SaaS integrations

CRM systems

AWS/Azure

Data migration

Tools

SharePoint

Power Automate

HubSpot

Pipedrive

Salesforce

AWS

Azure

Power BI

Entra ID

Job description

With over 25 years of experience delivering immigration solutions, Absolute Immigration Group is a trusted advisor to individuals, families and businesses navigating complex migration pathways.

Our people-first approach is at the heart of everything we do - shaping our culture, the way we work together and the experience we provide to every client. We are passionate about helping people and businesses overcome challenges with clarity, care and integrity.

Led by Jamie Lingham, recognised in Doyle’s Guide as a Leading Immigration Expert for four consecutive years since 2023 and recipient of the TEMI Wellbeing Award, we’re proud to have built a workplace that values wellbeing, professionalism and purpose.

With offices across Melbourne, Sydney, Brisbane and Auckland, Absolute Immigration continues to grow and evolve, creating new opportunities for talented people who want to make an impact and grow alongside us.

The business is growing, and we want our technology to grow with it. We’re hiring our first Head of Technology to lead that work.

Why join the Absolute Immigration Group (AIG)?

We believe great work happens when people feel valued, supported, and inspired. Some of the things our team love about working with us include:

• A newly created role with real ownership. You set how technology works here.
• A direct line to the CEO and a leadership team that has already committed to the plan.
• Work that you can see making a difference to our people and our clients.
• A growing group of businesses with room for the role to grow with it.
• Annual team retreats in unforgettable locations, from Port Douglas and Uluru to Darwin in 2026. Our retreats are 3 fun filled days of team building, learning and of course, exploring the magic of our destination.. no year is the same!
• Employee wellness program including birthday leave, wellbeing days, work anniversaries, and team events
• Flexible working arrangements, including work-from-home options
• Ongoing learning, development, and progression opportunities
• Supportive leaders and a collaborative, high-performing team
• Dog-friendly Melbourne office and a genuinely enjoyable workplace

About The Role

This is a hands-on role. You will own every system AIG runs and how they fit together, and you will do much of the building yourself: configuring systems, connecting them and automating the work our teams do every day.

You will work directly with the CEO and the leadership team, and closely with our sales, marketing and delivery teams. A clear technology strategy is already in place. Your job is to own it and deliver it.

What you'll do:

• Own AIG's systems end to end, including the system map and how tools connect.
• Simplify and consolidate our software so each part of the business has one clear home.
• Design, build and maintain integrations so data is entered once and flows where it’s needed.
• Build workflow automation in Microsoft 4oo, mainly SharePoint and Power Automate.
• Look after data security, access and record retention in a regulated, compliance-heavy industry.
• Manage our technology vendors and IT support partner, and keep licences and spend in check.
• Act as the gatekeeper for new tools, and write and maintain our IT policies.
• Once the foundations are solid, lead our first practical uses of AI in the business.

About You

You're an experienced, proactive and solutions-focused technology professional who combines strategic thinking with strong hands-on technical expertise. You enjoy taking ownership, solving complex problems and finding smarter, more efficient ways for technology to support people and business operations.

You understand that successful technology transformation is about more than implementing new systems. You can assess existing processes, identify opportunities for improvement, build and integrate practical solutions, and drive automation that delivers measurable results. You're equally comfortable working independently on technical projects as you are collaborating with stakeholders, translating complex concepts into clear, practical solutions and bringing people along on the journey.

You’ll bring:

• At least 5 years in a hands-on technology role such as systems lead, IT manager or solutions architect, ideally in a small or mid-sized business.
• Strong Microsoft 4oo administration, especially SharePoint, Entra ID and Power Automate.
• Proven experience connecting SaaS tools through APIs, webhooks and integration platforms.
• Experience leading a data or document migration.
• Experience setting up and running a CRM, such as HubSpot, Pipedrive or Salesforce.
• A good grasp of security basics: MFA, access control, data retention and privacy.
• The ability to explain technical choices in plain language to people who aren’t technical.
• Confidence managing vendors and holding them to account.
• Experience in professional services, especially legal, migration or another regulated industry.
• Experience with AWS or Azure.
• Reporting with Power BI or similar.
• Knowledge of the Privacy Act and Australian data residency requirements.
• Practical experience building or rolling out AI tools in a business.

Our Approach to People

Absolute Immigration is an equal opportunity employer. We value diverse backgrounds, perspectives, and experiences, and assess candidates based on how they work, how they treat others, and their alignment with our values.

Please note only successful candidates will be contacted.