Head of Solution Architecture - AI-Driven Delivery

IAG; Melbourne; On-site; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Boosted superannuation 13%

20 days annual leave + 5 MyLeave

Work from home and myFlex

Up to 50% off personal insurance

LinkedIn Learning access and IAGAcadem

Job summary

IAG is seeking a Manager, Solution Architect to lead a team of solution architects across Retail Technology, shaping scalable, secure, future-ready technology. Based in Australia with Sydney, Melbourne, or Brisbane locations, you’ll partner across Product, Engineering and Delivery to translate strategy into pragmatic architecture decisions.

You’ll coach architects, drive enterprise patterns, manage non-functional requirements, and embrace AI-enabled approaches to raise architecture quality and

Qualifications

• Significant Solution Architecture experience in a complex enterprise environment, ideally within insurance, financial services, digital, customer, policy, or claims technology.
• Experience leading, coaching, or managing Solution Architects, technical leads, or senior technology professionals.
• Strong architecture expertise spanning solution design, integration patterns, data flows, non-functional requirements, operational resilience, regulatory obligations, technical risk and architectural trade-offs.
• Experience with modern technology patterns including cloud platforms, API-first design, event-driven architecture, digital channels, data integration, and enterprise platforms.
• The judgement and confidence to challenge assumptions and navigate ambiguity, balancing delivery speed with customer impact, cost, risk, and long-term sustainability.
• Strong stakeholder influence and facilitation skills, with the ability to align cross-functional teams to platform strategy, roadmaps, constraints and delivery priorities.
• Experience embedding architecture within agile delivery environments, with governance that provides appropriate control without creating unnecessary overhead.

Responsibilities

• Lead, coach, and develop a team of Solution Architects, building capability, supporting career growth, and creating a high-performing culture of collaboration, constructive challenge, and continuous learning.
• Provide architecture leadership across Retail Technology portfolios, ensuring solutions are coherent, scalable, secure, and aligned with enterprise direction.
• Guide architects and delivery teams through solution options, technical trade-offs, integrations, data flows, and non-functional requirements, balancing speed, quality, cost, risk, and maintainability.
• Partner with Product Owners, Engineering Managers, Delivery Leads, Platform Leads, and business stakeholders to translate strategy and business needs into practical technology outcomes.
• Bring architecture into delivery early, managing demand and deploying capability across priorities to navigate architecture debt, platform constraints, technical risks, and cross-team dependencies while unblocking progress.
• Act as a bridge between Enterprise Architecture and delivery, translating target-state direction, guardrails, and platform roadmaps into pragmatic solution decisions.
• Strengthen architecture practices through reusable patterns, effective governance, modern tooling, and the adoption of AI-enabled approaches that improve architecture quality, productivity, and insight.

Skills

Solution Architecture

Leadership

Stakeholder management

Agile delivery

Tools

Cloud platforms (AWS/Azure/GCP)

API-first design

Event-driven architecture

Data integration

Job description

IAG is seeking a Manager, Solution Architect to lead a team of solution architects across Retail Technology, shaping scalable, secure, future-ready technology. Based in Australia with Sydney, Melbourne, or Brisbane locations, you’ll partner across Product, Engineering and Delivery to translate strategy into pragmatic architecture decisions.

You’ll coach architects, drive enterprise patterns, manage non-functional requirements, and embrace AI-enabled approaches to raise architecture quality and