Head of Service Operations – HVAC & Building Automation

Johnson Controls, Inc.; Brisbane; Vor Ort; AUD 120.000 - 170.000; Vollzeit

Zusammenfassung

Johnson Controls in Brisbane is seeking an experienced Service Branch Manager to lead our Service Operations team. You will drive branch performance, customer success, and operational excellence while guiding a talented team of technical professionals.

With a strong focus on growing service and systems sales, you'll align branch strategy with national leadership, manage budgets, and develop people to deliver sustainable outcomes.

Qualifikationen

• 8+ years' experience in HVAC, BMS, or related building services.
• Technical qualifications in HVAC, Refrigeration, Building Automation, Electrical or Mechanical.
• Experience in Service Management or Operations Leadership.
• Ability to lead and develop high-performing teams.
• Strong commercial acumen with contract and financial oversight.
• Excellent stakeholder management and communication skills.
• Advanced Microsoft Office and project management tools proficiency.

Aufgaben

• Develop and execute branch strategies for sustainable growth and customer satisfaction.
• Drive profitability, productivity, and branch performance.
• Manage budgets, forecasts and financial performance.
• Build strong relationships with key customers and stakeholders.
• Lead service and systems sales initiatives to meet growth targets.
• Ensure the branch is resourced with capable teams and tools.
• Support workforce development and succession planning.

Kenntnisse

Leadership

Team management

Stakeholder management

Commercial acumen

Analytical thinking

Problem solving

MS Office

Project tools

Ausbildung

HVAC technical qualifications

Tools

MS Project

AutoCAD

Jobbeschreibung

Johnson Controls in Brisbane is seeking an experienced Service Branch Manager to lead our Service Operations team. You will drive branch performance, customer success, and operational excellence while guiding a talented team of technical professionals.

With a strong focus on growing service and systems sales, you'll align branch strategy with national leadership, manage budgets, and develop people to deliver sustainable outcomes.