Head of Recovery Services & AOD Programs

St Vincent De Paul; Armidale; On-site; AUD 120,000 - 160,000; Full time

Job summary

St Vincent De Paul, Armidale-based Freeman House, seeks a Manager to provide strategic and operational leadership across the service, guiding a multidisciplinary team to deliver recovery-oriented programs that support positive outcomes for the people served. This role reports to the Regional Manager, Health Services and ensures governance, quality improvement, and regulatory compliance.

You will lead intake, care planning, risk management and partnerships with health, housing, legal, and

Qualifications

• Five years in health, AOD or community services leadership or equivalent qualification.
• Experience in operational management and people leadership.
• Ability to lead, motivate and develop multidisciplinary teams.
• Knowledge of AOD treatment, mental health, assessment and evidence-based interventions.
• Experience with intake, referral, case management and care planning for complex needs.
• Understanding of clinical governance, quality improvement, accreditation and risk management.
• Excellent communication, interpersonal, analytical and negotiation skills.
• Sound knowledge of WHS obligations.
• Experience using data collection, reporting and health information systems.

Responsibilities

• Provide strategic and operational leadership for Freeman House.
• Lead, support and develop a multidisciplinary team.
• Ensure delivery of high-quality, evidence-based, person-centred care.
• Oversee residential AOD rehabilitation, therapeutic and group programs.
• Support intake, assessment, care planning, and risk monitoring for clients.
• Implement the AOD Model of Care and client-centred delivery.
• Drive clinical governance, quality improvement, and accreditation compliance.
• Build partnerships across health, housing, legal, employment and community services.
• Oversee service data collection, reporting and outcomes measurement.
• Manage site operations including rosters, staffing, facilities, safety and maintenance.
• Lead workforce planning, recruitment, onboarding and staff development.
• Manage budgets and resources within delegated authority.

Skills

Strategic leadership

People leadership

Data reporting

AOD treatment

Governance

Education

Tertiary qualification in Social Work or related

Tools

Health information systems

Job description

St Vincent De Paul, Armidale-based Freeman House, seeks a Manager to provide strategic and operational leadership across the service, guiding a multidisciplinary team to deliver recovery-oriented programs that support positive outcomes for the people served. This role reports to the Regional Manager, Health Services and ensures governance, quality improvement, and regulatory compliance.

You will lead intake, care planning, risk management and partnerships with health, housing, legal, and