Head of Product Design & AI-Driven UX

Macquarie Group; Sydney; On-site; AUD 200,000 - 280,000; Full time

Job summary

Macquarie Group seeks a senior leader to head a high‑performing Product Design team within its global Banking and Financial Services division. You will drive craft, culture, and strategic direction across a complex portfolio, including Digital Banking Apps, while elevating design quality and consistency.

You will champion design processes, foster inclusive teamwork, and partner with Product, Engineering and business leaders.

Qualifications

• Proven experience leading and scaling high-performing product design teams (10+ people) within a complex enterprise environment, preferably within financial services or related regulated industry.
• Empathetic people leader with mentoring track record; building inclusive team cultures.
• Deep strategic acumen translating business goals and customer needs into a clear design vision.
• Exceptional stakeholder management and communication; ability to influence and build partnerships.
• Forward-thinking with experience leveraging AI to enhance design processes.
• Hands-on product design background with portfolio of user-centered solutions for complex problems.

Responsibilities

• You will lead and develop a high-performing team of product designers, overseeing the full talent lifecycle and fostering an inclusive, collaborative culture, defining a clear, long-term experience vision while upholding exceptional design quality across a complex portfolio.
• You will drive operational excellence by embedding effective design processes, ensuring consistency across platforms, and contributing to the broader design system and utilise your strong stakeholder partnerships.
• You will champion innovation by guiding the team in leveraging AI and emerging technologies to enhance creativity, quality, and efficiency.

Skills

Leadership (10+ designers)

People mentorship

Strategic vision

Stakeholder management

AI in design

Hands-on product design

Education

Bachelor's degree in Design / HCI

Job description

Macquarie Group seeks a senior leader to head a high‑performing Product Design team within its global Banking and Financial Services division. You will drive craft, culture, and strategic direction across a complex portfolio, including Digital Banking Apps, while elevating design quality and consistency.

You will champion design processes, foster inclusive teamwork, and partner with Product, Engineering and business leaders.