Director of Product Design

Macquarie Group; Sydney; On-site; AUD 200,000 - 280,000; Full time

Job summary

Macquarie Group seeks a senior leader to head a high‑performing Product Design team within its global Banking and Financial Services division. You will drive craft, culture, and strategic direction across a complex portfolio, including Digital Banking Apps, while elevating design quality and consistency.

You will champion design processes, foster inclusive teamwork, and partner with Product, Engineering and business leaders.

Qualifications

• Proven experience leading and scaling high-performing product design teams (10+ people) within a complex enterprise environment, preferably within financial services or related regulated industry.
• Empathetic people leader with mentoring track record; building inclusive team cultures.
• Deep strategic acumen translating business goals and customer needs into a clear design vision.
• Exceptional stakeholder management and communication; ability to influence and build partnerships.
• Forward-thinking with experience leveraging AI to enhance design processes.
• Hands-on product design background with portfolio of user-centered solutions for complex problems.

Responsibilities

• You will lead and develop a high-performing team of product designers, overseeing the full talent lifecycle and fostering an inclusive, collaborative culture, defining a clear, long-term experience vision while upholding exceptional design quality across a complex portfolio.
• You will drive operational excellence by embedding effective design processes, ensuring consistency across platforms, and contributing to the broader design system and utilise your strong stakeholder partnerships.
• You will champion innovation by guiding the team in leveraging AI and emerging technologies to enhance creativity, quality, and efficiency.

Skills

Leadership (10+ designers)

People mentorship

Strategic vision

Stakeholder management

AI in design

Hands-on product design

Education

Bachelor's degree in Design / HCI

Job description

Our Product Design team plays a critical role by delivering high‑quality, human‑centred experiences across a significant and complex portfolio, including our Digital Banking Apps. We set the design vision, ensure consistency across journeys, and partner closely with Product, Engineering, and business teams to solve complex problems and create meaningful impact. In this role you will help lead and elevate a talented design team - driving craft, culture, and strategic direction across a highly visible portfolio.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

You will lead and develop a high‑performing team of product designers, overseeing the full talent lifecycle and fostering an inclusive, collaborative culture, defining a clear, long‑term experience vision while upholding exceptional design quality across a complex portfolio. You will drive operational excellence by embedding effective design processes, ensuring consistency across platforms, and contributing to the broader design system and utilise your strong stakeholder partnerships, advocating for design and aligning teams around the right problems. You will also champion innovation by guiding the team in leveraging AI and emerging technologies to enhance creativity, quality, and efficiency.

What you offer

• Proven experience leading and scaling high-performing product design teams (10+ people) within a complex enterprise environment, preferably within financial services or a related, regulated industry
• A natural and empathetic people leader with a passion for mentoring talent and a track record of building positive, inclusive team cultures
• Deep strategic acumen with the ability to translate complex business goals and customer needs into a clear and compelling design vision
• Exceptional stakeholder management and communication skills, with a proven ability to influence, build trust, and forge strong partnerships at all levels of an organisation
• A forward-thinking mindset with demonstrable experience or a deep, practical understanding of how AI can be leveraged to support and accelerate the design process
• A strong background in hands‑on product design, with a deep appreciation for craft and a portfolio that demonstrates excellence in creating user-centered solutions for complex problems.

About Banking and Financial Services

Banking and Financial Services is our technology‑driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.