Head of Premium Corporate Hospitality

Gema Group; Sydney, Parramatta; On-site; AUD 120,000 - 150,000; Full time

Job summary

Gema Group, an Australian hospitality and catering business, seeks a Corporate Hospitality Manager to lead its corporate hospitality across Western Sydney venues, including Accor Stadium and CommBank Stadium. You will own the experience from first contact to guest departure—suites, VIP lounges, packages, functions and events.

Based at Accor Stadium, you will lead Hospitality Coordinators and operations, blending sales, leadership and hands-on delivery to drive growth and exceptional guest

Qualifications

• Proven experience in corporate or premium hospitality management.
• Leadership and communication skills to build a high-performing team.
• Ability to manage budgets and drive revenue growth.
• Strong relationships with corporate clients and a track record of client retention.
• Experience leading end-to-end planning and delivery of large events.

Responsibilities

• Build and drive sales strategies across packages, events and functions.
• Develop trusted relationships with corporate clients and exceed expectations.
• Lead end-to-end planning and delivery in collaboration with catering, operations and partners.
• Coach and motivate Hospitality Coordinators and operational staff.
• Set high presentation, hygiene and service standards and act on feedback.
• Manage budgets, track performance and leverage market data for opportunities.
• Support IMS, Quality, Safety and Environment policies and audits.

Skills

Leadership & team management

Sales strategy

Budget management

Client relationship building

Event delivery

Attention to detail

ISO/IMS compliance

Tools

IMS knowledge

Job description

Gema Group, an Australian hospitality and catering business, seeks a Corporate Hospitality Manager to lead its corporate hospitality across Western Sydney venues, including Accor Stadium and CommBank Stadium. You will own the experience from first contact to guest departure—suites, VIP lounges, packages, functions and events.

Based at Accor Stadium, you will lead Hospitality Coordinators and operations, blending sales, leadership and hands-on delivery to drive growth and exceptional guest