Head of People Services & Recruitment

the original; Sydney; Hybrid; AUD 139,000 - 170,000; Full time

Benefits offered by this job

Flexible working

Professional growth

Wellbeing programmes

Job summary

Legal Aid NSW is seeking a Manager, People Services and Recruitment to lead the frontline HR service and Talent Acquisition across a busy, high-volume environment in Sydney. This full-time role involves establishing service standards, workflow design, and governance while building capability within a multidisciplinary team.

You will drive recruitment delivery, onboarding and establishment support, digital enablement and continuous improvement, partnering with senior People Partners to align with

Qualifications

• Extensive experience leading HR service delivery, HR operations, recruitment or Talent Acquisition in a complex, high-volume environment.
• Ability to use data and operational insight to challenge how work is done and improve performance.
• Experience leading through change while maintaining service continuity and confidence.

Responsibilities

• Lead People Services and Recruitment to deliver high-quality HR service delivery, recruitment, onboarding and establishment support.
• Set service standards and establish triage, workflow, quality assurance and escalation arrangements.
• Oversee recruitment delivery, hiring manager support, candidate management, selection governance and compliance.

Skills

HR service delivery

Talent Acquisition

Change management

Data-driven decisions

Job description

Legal Aid NSW is seeking a Manager, People Services and Recruitment to lead the frontline HR service and Talent Acquisition across a busy, high-volume environment in Sydney. This full-time role involves establishing service standards, workflow design, and governance while building capability within a multidisciplinary team.

You will drive recruitment delivery, onboarding and establishment support, digital enablement and continuous improvement, partnering with senior People Partners to align with