Head of People Operations and Partnering

Future Leadership Pty; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Glen Eira City Council in Melbourne seeks a senior leader to head People Operations and Partnering, driving people strategy into connected HR services across recruitment, business partnering and ER/IR support.

Reporting to the Chief People Officer, you will guide a multidisciplinary team, advance the partner model and strengthen case management to meet internal needs, while modernising services with responsible use of digital tools and AI.

Qualifications

• Experience in people operations with ER/IR knowledge.

Responsibilities

• Lead and develop a multidisciplinary team across People Operations, Recruitment, Business Partnering and Employee/Industrial Relations services.
• Translate people strategy into improved HR services and outcomes across the employee lifecycle.
• Provide authoritative guidance on employee relations matters including performance, conduct, grievances, investigations and dispute resolution.
• Promote service redesign and use digital technology, automation and AI to improve accessibility, efficiency and governance of people services.

Job description

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Head of People Operations and Partnering

Glen Eira City Council

5 Year Fixed Term

Melbourne

Melbourne Close Date: November 25, 2026 23:59 AEDT REF: GECpop1126 Share:

• Build future-ready people and culture practices


• Join a high-performing and innovative organisation – #GEProud


• Lead a multidisciplinary team of committed and engaged professionals

The Position

Glen Eira City Council is seeking a highly driven people and culture leader to take responsibility for its people operations, recruitment, business partnering, and employee and industrial relations services.

Reporting to an accomplished Chief People Officer and working as a member of the People and Culture leadership team, the Head of People Operations and Partnering will translate people strategy into improved HR services and impactful organisational outcomes. The role leads the delivery of responsive and contemporary services across the employee lifecycle while strengthening people-management capability and supporting change management and positive employee experience.

You will lead and develop a multidisciplinary team, strengthen the business partnering model, and improve the case management framework to best meet internal customer needs. You will also provide authoritative guidance on employee relations matters, including performance, conduct, grievances, investigations and dispute resolution.

This role presents an opportunity to modernise how people services are delivered. You will promote service redesign and use digital technology, automation and AI responsibly to improve the accessibility, efficiency and governance of people services.

To succeed, you will bring contemporary multidisciplinary people and culture experience (with ER/IR knowledge) and demonstrate sound judgement and values-driven leadership. Your calm and structured approach and highly developed communication, negotiation and influencing skills will enable you to build constructive relationships. Ideally, you will have gained your experience in the public or comparable sectors.

This is an outstanding career advancement opportunity to join a highly engaged People and Culture function within a values-led community focused organisation.

The Organisation

Glen Eira City Council has achieved great successes in supporting the creation of highly liveable and resilient communities, where there is a pride of place. With revenues over $200 million, more than 120 services are delivered through a multi-skilled workforce of approximately 750 FTE. Council has achieved high levels of community satisfaction along with strong staff engagement levels.

Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation.