Head of People - Business Partnering

Corporate Travel Management; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible hybrid working

Travel discounts

Perkbox – discounts

LinkedIn Learning

Annual Volunteer Day

Chillout Days

Additional annual leave

Paid parental leave

EAP wellbeing support

Job summary

Corporate Travel Management is seeking a Head of People for Australia & New Zealand. Reporting to the CEO, you will be the senior adviser shaping the people strategy, leading design, planning, talent reviews and succession, and driving executive alignment with global programs.

You’ll steer complex employee relations, compliance and change initiatives in a multi-region matrix. You’ll bring at least 10 years of HR leadership, deep AU/NZ employment law knowledge, and a track record of influencing

Qualifications

• Commercially minded HR leader with executive partnership experience.
• Expert knowledge of AU/NZ employment law and WHS requirements.
• Experience in multi-region, matrixed organisations.
• Ability to translate data into practical business recommendations.

Responsibilities

• Advise CEO and leadership team on people priorities to deliver the business plan.
• Align global programs with local requirements across AU/NZ.
• Lead organisational design, workforce planning, talent reviews and succession planning.
• Coach leaders on leadership, team effectiveness and performance.
• Oversee employee relations, compliance and psychosocial safety.
• Manage change programs and internal communications tied to transformations.

Skills

HR leadership

Employment law

Organisational design

Workforce planning

People analytics

Stakeholder management

Change management

Team leadership

Communication

Education

HR degree or related

Postgraduate qualifications

Job description

Lead CTM's people strategy across Australia and New Zealand, partnering with executives to drive performance, culture and organisational change.

About the Role

Reporting to the CEO, Australia & New Zealand, with a dotted line to the Group Chief People Officer, the Head of People is the senior people adviser to the regional CEO and leadership team. As a member of both the Australia & New Zealand Executive Team and CTM’s People Leadership Team, you’ll shape and deliver the people agenda that supports business strategy and performance across the region. CTM operates within a global matrix, bringing together regional business priorities and global Centres of Excellence (CoEs) that develop and deliver common people programs. In this role, you’ll connect these priorities by representing regional needs in global decision-making, ensuring global programs are implemented effectively across Australia and New Zealand, and applying sound local judgement to employment legislation, culture and business practices. This is an opportunity for an experienced HR leader to influence at executive level, lead a broad people agenda and drive meaningful outcomes across a complex, multi-region business.

What You’ll Do

• Executive partnership: Advise the CEO and leadership team on people priorities that deliver the business plan and CTM’s global People Strategy.
• Global and regional alignment: Work with the Group Chief People Officer, Centres of Excellence and fellow Region Heads of HR to deliver consistent global programs while addressing local requirements.
• Organisation and talent: Lead organisational design, workforce planning, talent reviews and succession planning, and coach leaders on leadership, team effectiveness and performance.
• Employee relations and compliance: Lead complex employee and industrial relations matters, ensuring compliance with Australian and New Zealand employment law and CTM’s risk and governance frameworks, including WHS, psychosocial safety and return to work.
• People programs and insights: Partner with Centres of Excellence across reward, talent acquisition, learning, HR operations and payroll, using engagement and workforce data to identify risks and opportunities.
• Change and communications: Lead the people aspects of restructures, acquisitions and transformation programs, alongside internal communications aligned with Group messaging.

About You

You’re a commercially minded and influential HR leader who combines strategic thinking with strong technical expertise and the confidence to navigate complex business and people challenges. You build trusted executive relationships, challenge constructively and know how to balance global consistency with local business needs.

You’ll bring:

• At least 10 years of HR experience, including senior leadership roles partnering with a CEO and executive team.
• Expert knowledge of Australian and New Zealand employment law, industrial relations and workplace health and safety, including psychosocial safety and return-to-work requirements.
• A sound understanding of payroll compliance, with the ability to oversee service delivery and hold HR Operations accountable for accuracy.
• Experience working in a global or multi-region, matrixed organisation.
• Strong strategic and commercial acumen, with the ability to turn people data and insights into practical recommendations that influence business decisions.
• Demonstrated expertise in organisation design, workforce planning, talent management and leading organisational change.
• The ability to influence without authority, navigate competing priorities and constructively challenge senior executives.
• Proven experience leading, developing and engaging a team of HR professionals.
• Excellent communication and stakeholder management skills, coupled with sound judgement and absolute discretion.
• A tertiary qualification in Human Resources, Business, Organisational Psychology, Industrial Relations or a related discipline.

Postgraduate qualifications or professional HR accreditation will be highly regarded. Experience in travel, services or multi-site businesses will also be advantageous.

About CTM

Corporate Travel Management (CTM) is a global award‑winning provider of innovative and cost‑effective travel management solutions across the corporate, events, leisure and loyalty travel markets. We combine personalised service excellence with client‑facing technology solutions, with offices across Australia, New Zealand, Asia, North America and Europe and more than 3,000 employees globally.

At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future‑focused professionals who work with our company values in mind: Connect, Deliver and Evolve.

Why CTM?

As a global organisation, CTM offers a range of employee benefits, including:

• Flexible hybrid working
• Travel discounts
• Perkbox – retail, lifestyle, entertainment, health and wellbeing discounts
• Learning and development – including LinkedIn Learning
• Annual Volunteer Day
• Chillout Days – additional flexible leave days
• Purchase up to 2 weeks of additional annual leave
• Paid parental leave
• Sonder – 24/7 wellbeing support and Employee Assistance Program (EAP)