Head of People - Business Partnering

Corporate Travel Management; Sydney; Hybrid; AUD 250,000 - 350,000; Full time

Benefits offered by this job

Flexible hybrid working

Travel discounts

Perkbox – discounts

LinkedIn Learning

Annual Volunteer Day

Chillout Days

Additional annual leave

Parental leave

Wellbeing support

Job summary

Corporate Travel Management is seeking a seasoned Head of People to advise the CEO and leadership team across Australia and New Zealand. You will shape the people strategy and ensure global programs are implemented with local judgement within our multi-region matrix.

Reporting to the CEO, Australia & New Zealand, with a dotted line to the Group Chief People Officer, you will lead organisational design, workforce planning and change initiatives while partnering with Centres of Excellence to

Qualifications

• 10+ years HR experience including senior leadership with CEO exposure.
• Expert knowledge of Australian and NZ employment law and WHS.
• Strong payroll governance and service delivery oversight.
• Experience in global or multi-region matrix organisations.
• Turn people data/insights into practical business recommendations.
• Proven organisation design, workforce planning and change management.
• Influence senior executives and manage complex stakeholder needs.
• Tertiary qualification in HR, Business, Organisational Psychology or IR.

Responsibilities

• Advise the CEO and leadership team on people priorities that deliver the business plan.
• Lead global and regional alignment of people programs while addressing local needs.
• Oversee organisation design, workforce planning, talent reviews and succession planning.
• Coach leaders on leadership, team effectiveness and performance.
• Manage employee relations and compliance with Australian and NZ employment law.
• Lead change, restructures and transformation programs with internal comms.
• Partner with rewards, talent acquisition, learning and payroll Centres of Excellence.
• Use engagement data to identify risks and opportunities and inform decisions.

Skills

Executive partnership

Stakeholder management

Leadership

Strategic thinking

People data to decisions

Influence without authority

Change leadership

Communication

Education

HR/business/organisational psychology degree

Postgraduate HR qualifications or accreditation

Job description

Corporate Travel Management – Sydney CBD NSW

About the Role

Reporting to the CEO, Australia & New Zealand, with a dotted line to the Group Chief People Officer, the Head of People is the senior people adviser to the regional CEO and leadership team. As a member of both the Australia & New Zealand Executive Team and CTM’s People Leadership Team, you’ll shape and deliver the people agenda that supports business strategy and performance across the region.

CTM operates within a global matrix, bringing together regional business priorities and global Centres of Excellence (CoEs) that develop and deliver common people programs. In this role, you’ll connect these priorities by representing regional needs in global decision-making, ensuring global programs are implemented effectively across Australia and New Zealand, and applying sound local judgement to employment legislation, culture and business practices.

This is an opportunity for an experienced HR leader to influence at executive level, lead a broad people agenda and drive meaningful outcomes across a complex, multi-region business.

What You’ll Do

• Executive partnership: Advise the CEO and leadership team on people priorities that deliver the business plan and CTM’s global People Strategy.
• Global and regional alignment: Work with the Group Chief People Officer, Centres of Excellence and fellow Region Heads of HR to deliver consistent global programs while addressing local requirements.
• Organisation and talent: Lead organisational design, workforce planning, talent reviews and succession planning, and coach leaders on leadership, team effectiveness and performance.
• Employee relations and compliance: Lead complex employee and industrial relations matters, ensuring compliance with Australian and New Zealand employment law and CTM’s risk and governance frameworks, including WHS, psychosocial safety and return to work.
• People programs and insights: Partner with Centres of Excellence across reward, talent acquisition, learning, HR operations and payroll, using engagement and workforce data to identify risks and opportunities.
• Change and communications: Lead the people aspects of restructures, acquisitions and transformation programs, alongside internal communications aligned with Group messaging.

About You

You’ll bring:

• At least 10 years of HR experience, including senior leadership roles partnering with a CEO and executive team.
• Expert knowledge of Australian and New Zealand employment law, industrial relations and workplace health and safety, including psychosocial safety and return-to-work requirements.
• A sound understanding of payroll compliance, with the ability to oversee service delivery and hold HR Operations accountable for accuracy.
• Experience working in a global or multi-region, matrixed organisation.
• Strong strategic and commercial acumen, with the ability to turn people data and insights into practical recommendations that influence business decisions.
• Demonstrated expertise in organisation design, workforce planning, talent management and leading organisational change.
• The ability to influence without authority, navigate competing priorities and constructively challenge senior executives.
• Proven experience leading, developing and engaging a team of HR professionals.
• Excellent communication and stakeholder management skills, coupled with sound judgement and absolute discretion.
• A tertiary qualification in Human Resources, Business, Organisational Psychology, Industrial Relations or a related discipline.

Postgraduate qualifications or professional HR accreditation will be highly regarded. Experience in travel, services or multi-site businesses will also be advantageous.

About CTM

Corporate Travel Management (CTM) is a global award-winning provider of innovative and cost-effective travel management solutions across the corporate, events, leisure and loyalty travel markets. We combine personalised service excellence with client-facing technology solutions, with offices across Australia, New Zealand, Asia, North America and Europe and more than 3,000 employees globally.

At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals who work with our company values in mind: Connect, Deliver and Evolve.

Why CTM?

As a global organisation, CTM offers a range of employee benefits, including:

• Flexible hybrid working
• Travel discounts
• Perkbox – retail, lifestyle, entertainment, health and wellbeing discounts
• Learning and development – including LinkedIn Learning
• Annual Volunteer Day
• Chillout Days – additional flexible leave days
• Purchase up to 2 weeks of additional annual leave
• Paid parental leave
• Sonder – 24/7 wellbeing support and Employee Assistance Program (EAP)

CTM offers a strong, established and sustainable work environment that supports your career development and wellbeing.

Come and work for a global award-winning company that values its people, community and technological innovation.

CTM is committed to recognising the unique contributions of all our people and actively encourages candidates of all abilities and diverse backgrounds to apply.