Head of Operations & Projects - Water & Wastewater

Wannon Region Water Corporation; Warrnambool; Hybrid; AUD 122,000 - 139,000; Full time

Benefits offered by this job

Workplace flexibility with hybrid work

Inclusive workplace culture

Zero Harm safety commitment

Health & Wellbeing program

Professional development through CPA,,

Job summary

Wannon Region Water Corporation in Warrnambool is seeking a Manager Operations Support and Projects to lead strategic improvements across water and wastewater systems and drive regulatory compliance and customer satisfaction.

Based in Warrnambool on a temporary full-time basis, you will oversee major customer relationships, trade waste and water supply services, as well as biodiversity, recycled water and biosolids programs aligned to our priorities.

Qualifications

• tertiary background in engineering, science, project management or a related discipline.
• strong experience within the water supply and wastewater sector; processing and treatment plant operations.
• demonstrated leadership experience and the ability to guide, support and develop a high-performing team.
• ability to provide sound, timely advice and influence decisions that shape service delivery.
• proactive, solutions-focused approach with sound judgement and ability to manage priorities.
• excellent communication and relationship-building skills with regulators and internal teams.
• strong commitment to safety, accountability and high-quality outcomes for people, customers and the environment.

Responsibilities

• Lead strategic planning and continuous improvement initiatives for water, wastewater and reuse treatment systems to support operational efficiency, compliance and long-term business outcomes.
• Oversee minor operational capital works projects, identifying treatment asset improvement opportunities for future planning programs.
• Oversee major customer and trade waste services, ensuring accurate billing data, strong stakeholder relationships and high-quality customer service outcomes.
• Coordinate biodiversity, recycled water and biosolids programs to ensure environmental sustainability and regulatory compliance.
• Provide leadership and support to teams and contractors by promoting a strong safety culture and staff development.

Skills

Engineering background

Project management

Leadership

Communication skills

Regulatory knowledge

Education

Engineering/Science degree

Job description

Wannon Region Water Corporation in Warrnambool is seeking a Manager Operations Support and Projects to lead strategic improvements across water and wastewater systems and drive regulatory compliance and customer satisfaction.

Based in Warrnambool on a temporary full-time basis, you will oversee major customer relationships, trade waste and water supply services, as well as biodiversity, recycled water and biosolids programs aligned to our priorities.