Head Of Operations & Growth Partner

Lighthouse Service Partners; Western Australia; Sur place; AUD 180 000 - 280 000; Plein temps

Résumé du poste

Lighthouse Service Partners is a people-first trades company partnering with home service businesses across Australia. You will step in with the Managing Director as a leadership partner to own P&L, drive growth and report to senior leadership.

You’ll build and lead teams, drive operational excellence, and refine strategy while collaborating with cross-functional teams to scale the business and deliver exceptional customer experiences.

Qualifications

• Proven track record in SMB general management or senior leadership roles.
• Strong FP&A capabilities: budgeting, forecasting and financial management.
• Excellent people skills and ability to develop others.

Responsabilités

• Partner with Managing Director to share leadership and split responsibilities.
• Own the P&L and drive gross profit and EBITDA growth with reporting to senior leadership.
• Build and lead high-performing teams and develop the next generation of managers.
• Drive operational excellence across systems, processes, and people.
• Improve customer experience through data-informed decisions and strategy.
• Set corporate strategy, move quickly, and collaborate with product, finance and integration teams.

Connaissances

Leadership

FP&A

P&L ownership

Strategic mindset

People development

Formation

MBA (bonus)

Description du poste

Partner with a founder. Scale a business. Fast-track your leadership career.

Lighthouse Service Partners is a people-first trades company on a mission to partner with and grow home service businesses across plumbing, air con, electrical, and related trades all over Australia.

The Opportunity

You’ll step in alongside an established, successful entrepreneur — the Managing Director who built this business from the ground up — and become their true leadership partner. Together you'll own every part of the business, split responsibilities based on your strengths, and drive it to its next level. It's a rare chance to learn hands-on from someone who's already done it, while building your own track record as an operator.

What You’ll Do

• Partner directly with the Managing Director as a seamless leadership team, dividing responsibilities to match your respective strengths
• Own the P&L — drive gross profit and EBITDA growth, and own reporting to senior leadership
• Build and lead high-performing teams, and develop the next generation of managers
• Drive operational excellence across systems, processes, and people
• Get close to the customer and relentlessly improve their experience
• Set strategy, move fast, and make data-informed calls
• Collaborate across Lighthouse's product, finance, and integration teams

What You Bring

• A track record of driving impact and beating targets — SMB general management or senior leadership experience a plus
• Strong FP&A chops: budgeting, financial management, P&L ownership
• High EQ, sharp people instincts, and a genuine interest in developing others
• A resourceful, scrappy, roll-up-your-sleeves mindset
• Strong problem-solving skills and a strategic mindset
• A degree (MBA or equivalent a bonus, not a requirement)

Why Lighthouse?

You’ll get to learn directly from a proven entrepreneur while building real P&L experience, backed by one of the most respected people-development investment firms in the industry — with a fast track to bigger leadership and M&A opportunities as we scale.