Head of Operations, Design & Construction

ID Fitouts; North Sydney Council; On-site; AUD 180,000 - 240,000; Full time

Job summary

ID Fitouts is seeking a Head of Operations, Design & Construction to lead the day-to-day operations of the business in our Sydney-area team. You will work closely with the Director and senior leaders to ensure projects are delivered efficiently, profitably and to a consistently high standard across design, construction and site teams.

You will set and monitor KPIs, drive process improvement, manage budgets and forecasts, and develop robust systems and workflows.

Qualifications

• Proven experience in a senior operations or leadership role within construction, design & construct, property or a related industry
• Strong commercial and financial understanding, with the ability to interpret business performance and make informed decisions
• Experience managing budgets, costs, margins, forecasting and project profitability
• Excellent project and people management skills
• The ability to analyse financial and operational information and translate it into practical action
• Strong communication, negotiation and stakeholder management skills
• A proactive, solutions-focused approach
• The ability to establish structure, accountability and effective processes
• High attention to detail while maintaining a strong focus on the bigger picture
• Strong leadership capability and confidence in making commercially sound decisions

Responsibilities

• Leading and managing the day-to-day operations of the business
• Overseeing project delivery from commencement through to completion
• Ensuring projects are delivered on time, within budget and to agreed quality standards
• Monitoring project performance, costs, margins, cash flow and overall commercial outcomes
• Developing and implementing efficient systems, processes and operational procedures
• Working closely with project managers, designers, site teams, suppliers and subcontractors
• Identifying operational and commercial risks and implementing practical solutions
• Establishing clear KPIs and reporting frameworks across the business
• Driving accountability, efficiency and continuous improvement
• Supporting workforce planning, recruitment and team development

Job description

Head of Operations, Design & Construction

This is a key leadership role responsible for overseeing the day-to-day operations of the business, ensuring projects are delivered efficiently, profitably and to a consistently high standard. Working closely with the Director and senior team, you will provide strong operational leadership across people, projects, processes, commercial performance and business systems.

Key responsibilities

Leading and managing the day-to-day operations of the business

Overseeing project delivery from commencement through to completion

Ensuring projects are delivered on time, within budget and to agreed quality standards

Monitoring project performance, costs, margins, cash flow and overall commercial outcomes

Developing and implementing efficient systems, processes and operational procedures

Working closely with project managers, designers, site teams, suppliers and subcontractors

Identifying operational and commercial risks and implementing practical solutions

Establishing clear KPIs and reporting frameworks across the business

Driving accountability, efficiency and continuous improvement

Supporting workforce planning, recruitment and team development

About you

Proven experience in a senior operations, general management or leadership role within construction, design & construct, property or a related industry

Strong commercial and financial understanding, with the ability to interpret business performance and make informed decisions

Experience managing budgets, costs, margins, forecasting and project profitability

Excellent project and people management skills

The ability to analyse financial and operational information and translate it into practical action

Strong communication, negotiation and stakeholder management skills

A proactive, solutions-focused approach

The ability to establish structure, accountability and effective processes

High attention to detail while maintaining a strong focus on the bigger picture

Strong leadership capability and confidence in making commercially sound decisions

Why Join Us?

This is an opportunity to take a senior leadership position within an ambitious design and construct business and have a genuine influence on how the company operates and grows.

You will have the opportunity to build strong systems, develop a high-performing team and play a significant role in shaping the future direction of the business.

If you are a commercially astute operational leader who enjoys creating structure, improving performance and driving results, we would like to hear from you.