Head of Operations

Cooee Holdings; Sydney; Hybrid; AUD 100,000 - 120,000; Full time

Job summary

A dynamic FMCG company in Sydney is seeking a Head of Operations to lead supply chain and operations. This role involves managing end-to-end operations, demand forecasting, and performance optimisation in a high-growth environment. Ideal candidates will have FMCG experience and strong supplier management skills. Enjoy the flexibility of working from Sydney or Central Coast while making a real impact on the brand's mission.

Qualifications

• 5–10 years in FMCG, logistics, or supply chain ops.
• Experience with grocery channel requirements (Woolies, Coles, Metcash).
• Confident across Shopify, Xero, Cin7 Core, Inventory Planner (or similar systems).
• Comfortable in fast-paced scale-up environments.
• Strong people and supplier management skills.

Responsibilities

• End-to-end supply chain ownership — from raw materials to final delivery.
• Demand planning and supply forecasting across retail, eCommerce, and food service.
• 3PL performance management and fulfilment optimisation.
• Inventory system integration and process automation.
• SOPs for production, dispatch, replenishment, and returns.
• Collaboration with Sales & Finance on promo/NPD planning.
• Leading and growing a high-performing ops team.

Job description

We're Hiring: Head of Operations – Food & Pet FMCG (Sydney / Central Coast)

Location: Sydney or Central Coast, NSW (Hybrid)

Sector: FMCG | DTC | Grocery | Pet & Food

Join One of Australia's Most Exciting FMCG Scale-Ups

We’re Cooee Holdings! a high-growth, Indigenous-owned FMCG group on a mission to shake up the food and pet wellness space. Our culturally rich, purpose-led food brand is stocked in major retailers nationally.

We’re now launching a new premium pet wellness brand — powered by native botanicals and functional ingredients. Hypoallergenic, nutrient-dense, and Australian-made, our products are designed for modern pet parents who want better for their pets .

The Role: Head of Operations

We’re looking for a commercially sharp, systems-driven operator to lead operations across our group. Reporting to the COO, you'll oversee forecasting, inventory, fulfilment, 3PLs, and the rollout of our new tech stack.

What You’ll Own:

End-to-end supply chain ownership — from raw materials to final delivery

Demand planning and supply forecasting across retail, eCommerce, and food service

3PL performance management and fulfilment optimisation

Inventory system integration and process automation

SOPs for production, dispatch, replenishment, and returns

Collaboration with Sales & Finance on promo/NPD planning

Leading and growing a high-performing ops team (2 direct reports)

What We’re Looking For:

5–10 years in FMCG, logistics, or supply chain ops

Experience with grocery channel requirements (Woolies, Coles, Metcash)

Confident across Shopify, Xero, Cin7 Core, Inventory Planner (or similar systems)

Comfortable in fast-paced scale-up environments

Strong people and supplier management skills

Excited by purpose, impact, and Indigenous representation in FMCG

Career-defining opportunity in a business on the rise

Be part of a team making real impact — for people, pets, and Country

Flexibility to work from Sydney or the Central Coast

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

Referrals increase your chances of interviewing at Cooee Holdings by 2x

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