Head of Operations

Culinary Wonderland; Sydney; On-site; AUD 180,000 - 260,000; Full time

Job summary

Culinary Wonderland in Sydney seeks a Head of Operations to translate strategy into seamless execution from our Darlinghurst office. You will lead cross‑functional teams to build scalable tech infrastructure and integrate frontier AI tools across internal workflows and user‑facing digital products.

Partnering with the Founder and Co‑CEOs, you will drive KPI‑driven operational plans, oversee content, e-commerce fulfillment, partnerships and events, manage the P&L and optimize costs while

Qualifications

• Experience in start-up or high-growth environments.
• Proven ability to build infrastructure and lead multi-disciplinary teams.
• Interest in chefs, digital media and lifestyle brands.
• Strong collaboration with founders, UX and engineering teams.
• Willingness to travel and adapt quickly.

Responsibilities

• Translate strategy into scalable operational plans and KPIs.
• Drive adoption of AI models to improve efficiency.
• Lead engineering in executing product roadmap goals.
• Oversee content creation, e-commerce fulfillment, partnerships and events.
• Manage vendor relations, negotiations and resource allocation.
• Oversee P&L and cost optimization.

Skills

Leadership & people management

AI adoption & systems

Cross-functional leadership

Vendor management

Travel readiness

Strategic planning

Job description

Culinary Wonderland is an ambitious ecosystem blending AI, digital content, celebrity chef partnerships, travel guides, e-commerce, and community initiatives. We bridge the gap between world-class culinary talent, cutting-edge technology, and passionate food lovers. Check us out online and on socials.

About the Role

As Head of Operations, you will work directly alongside our Co-CEOs and Founder to translate strategy into seamless operational execution. Working full time from the Darlinghurst office, you will lead cross-functional teams to build scalable tech infrastructure and integrate frontier AI tools across both internal workflows and user-facing digital products. This is a big role, where no two days will be the same, but you will find yourself:

• Translating the vision into operational plans, measurable KPIs, and efficient frameworks;
• Driving the adoption of AI models to optimise efficiency and maintain CW's product edge;
• Partnering with the Founder, Co-CEOs, and UX team to lead the Engineering team in executing product roadmap goals;
• Overseeing content creation, e-commerce fulfillment, partnerships and live event production;
• Leading negotiations, vendor management, liaisons with guest chefs and resource allocation;
• Managing the P&L, ensuring optimised operational costs across all departments.

About You

If you are perfect to join the CW team, you will have experience in a start-up or high-growth environment, building infrastructure and managing multi-disciplinary teams. You also have a genuine enthusiasm for chefs, digital media, lifestyle brands, and the culinary industry, as well as the following:

• Expertise in modern collaboration platforms and a drive to implement AI-driven systems;
• Exceptional diplomacy and skill in managing talent, creative partners, and external vendors;
• Comfortable pivoting priorities calmly in a fast-paced environment, with a willingness to multiskill across departments;
• Capability to travel as required;
• Commitment to fostering an inclusive, respectful culture and adhering to WHS, safety, and privacy regulations.