Head of Multichannel Distribution & Fulfillment

Temple of The Sun; Byron Bay; On-site; AUD 90,000 - 120,000; Full time

Job summary

Temple of the Sun in Byron Bay is seeking a hands-on Distribution and Sales Operations Manager to lead stock movement from receipt to delivery across online, retail and wholesale channels. You will own the Byron Bay distribution performance with accurate inventory, reliable fulfilment, and strong freight arrangements, supported by a capable team.

You will strengthen operational systems connecting distribution with our two stores, focusing on stock transfers, staff sharing, store procedures and

Qualifications

• Experience leading distribution, warehouse or logistics functions.
• Familiar with Cin7 and Shopify platforms.
• Strong inventory control and order fulfilment capabilities.
• Ability to work with retail managers and improve store operations.

Responsibilities

• Lead receiving, picking, packing, dispatch and returns for all channels.
• Set service standards for order accuracy and dispatch times.
• Plan capacity and staffing for launches and peak trading.
• Oversee store replenishment and branch transfers.
• Own inventory records and reconcile discrepancies.
• Coordinate with marketing, retail, eCommerce and customer service.
• Write and maintain SOPs; report on fulfilment and stock metrics.

Skills

Leadership

Inventory control

Order fulfilment

Staff planning

Team coaching

Cross-channel ops

Tools

Cin7

Shopify

Job description

Temple of the Sun in Byron Bay is seeking a hands-on Distribution and Sales Operations Manager to lead stock movement from receipt to delivery across online, retail and wholesale channels. You will own the Byron Bay distribution performance with accurate inventory, reliable fulfilment, and strong freight arrangements, supported by a capable team.

You will strengthen operational systems connecting distribution with our two stores, focusing on stock transfers, staff sharing, store procedures and