Head of IT

u&u Recruitment Partners; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

u&u Recruitment Partners is seeking an experienced Head of IT in Melbourne to steer technology strategy, lead a capable IT function, and drive business transformation for a national consumer business. You will balance architecture with hands-on involvement and maintain close alignment with senior stakeholders.

You will set the technology roadmap, oversee ERP, e-commerce, CRM, data and risk management, and guide digital initiatives including AI, ensuring the tech environment meets commercial

Qualifications

• 10+ years' experience across IT leadership and team management.
• Experience with ERP platforms such as NetSuite, SAP, Microsoft Dynamics or similar.
• Exposure to e-commerce and CRM platforms, and an understanding of the business processes they support.
• Strong stakeholder management and communication skills, including the ability to explain complex issues in plain language.
• A practical, hands-on leadership style while retaining the ability to think strategically.
• Experience in a consumer-facing, retail, distribution, FMCG or sales-led environment will be advantageous.

Responsibilities

• Set and deliver the technology roadmap in line with business priorities and regional direction.
• Lead and develop the IT team, creating clarity, accountability and a collaborative culture.
• Oversee enterprise applications, infrastructure, service delivery and technology operations.
• Guide digital transformation initiatives and assess emerging technologies, including AI.
• Provide oversight of ERP, e-commerce, CRM, data and related business applications.
• Manage technology projects, budgets, risks, vendors and external service partners.
• Maintain strong information security, risk management and business continuity practices.
• Build trusted relationships with senior stakeholders and translate technical matters into clear business advice.

Skills

IT leadership

Stakeholder management

Strategic thinking

Hands-on leadership

Communication skills

Tools

NetSuite

SAP

Microsoft Dynamics

Job description

Are you an experienced IT leader who can balance technology strategy with operational involvement and strong business engagement?

We are partnering with an established, nationally operating consumer business to appoint a Head of IT. This is a broad leadership opportunity with responsibility for shaping technology direction, supporting business transformation and ensuring the organisation's technology environment continues to meet its commercial and operational needs.

Working across local and regional stakeholders, you will lead a capable IT function, provide clear direction on technology priorities and remain close enough to the detail to understand the systems, risks, projects and issues affecting the business.

About the role:

You will:

• Set and deliver the technology roadmap in line with business priorities and regional direction;
• Lead and develop the IT team, creating clarity, accountability and a collaborative culture;
• Oversee enterprise applications, infrastructure, service delivery and technology operations;
• Guide digital transformation initiatives and assess emerging technologies, including AI;
• Provide oversight of ERP, e-commerce, CRM, data and related business applications;
• Manage technology projects, budgets, risks, vendors and external service partners;
• Maintain strong information security, risk management and business continuity practices; and
• Build trusted relationships with senior stakeholders and translate technical matters into clear business advice.

Are you an experienced IT leader who can balance technology strategy with operational involvement and strong business engagement?

We are partnering with an established, nationally operating consumer business to appoint a Head of IT. This is a broad leadership opportunity with responsibility for shaping technology direction, supporting business transformation and ensuring the organisation's technology environment continues to meet its commercial and operational needs.

Working across local and regional stakeholders, you will lead a capable IT function, provide clear direction on technology priorities and remain close enough to the detail to understand the systems, risks, projects and issues affecting the business.

About the role:

You will:

• Set and deliver the technology roadmap in line with business priorities and regional direction;
• Lead and develop the IT team, creating clarity, accountability and a collaborative culture;
• Oversee enterprise applications, infrastructure, service delivery and technology operations;
• Guide digital transformation initiatives and assess emerging technologies, including AI;
• Provide oversight of ERP, e-commerce, CRM, data and related business applications;
• Manage technology projects, budgets, risks, vendors and external service partners;
• Maintain strong information security, risk management and business continuity practices; and
• Build trusted relationships with senior stakeholders and translate technical matters into clear business advice.

About you:

You'll bring:

• 10+ years' experience across IT leadership and team management;
• A strong understanding of enterprise technology environments and solution architecture;
• Experience with ERP platforms such as NetSuite, SAP, Microsoft Dynamics or similar;
• Exposure to e-commerce and CRM platforms, and an understanding of the business processes they support;
• The ability to assess technology options, challenge recommendations and engage credibly with technical specialists and vendors;
• Strong stakeholder management and communication skills, including the ability to explain complex issues in plain language;
• A practical, hands-on leadership style while retaining the ability to think strategically; and
• Experience in a consumer-facing, retail, distribution, FMCG or sales-led environment will be advantageous.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.