Head of Information Technology, Shared Services

Aboriginal Legal Service; Sydney; On-site; AUD 164,000 - 178,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Annual leave loading 17.5%

Career development opportunities

Job summary

Aboriginal Legal Service in Sydney is seeking a Head of Information Technology to lead the IT strategy and delivery across shared services. You will drive digital transformation and ensure secure, reliable technology to support legal and allied professional services for Aboriginal communities.

Lead a team, oversee Microsoft 365, infrastructure, cybersecurity, and vendor relationships, while aligning technology with ALS's cultural values and community-controlled approach.

Qualifications

• Tertiary qualification in IT with at least 7 years leading an IT team.
• Experience with Microsoft 365, Power Platform and Fabric.
• Proven ability to lead technology projects and IT operations in lean environments.
• Strong vendor management, budget, and contract negotiation skills.
• Excellent stakeholder engagement across executive and operational teams.

Responsibilities

• Develop and deliver IT strategy, aligning technology investments with organisational goals.
• Oversee business applications, Microsoft 365, infrastructure, and day-to-day IT service delivery.
• Manage cybersecurity, IT risks, data protection, compliance, and continuity.
• Manage technology vendors, contracts, budgets, and SLAs.
• Lead and develop the IT team and partner with senior leaders to deliver technology solutions.

Skills

IT leadership

Microsoft 365

Power Platform

Cloud platforms

System integration

Vendor management

Cybersecurity

Education

Tertiary qualification in IT

Tools

Fabric

Job description

Head of Information Technology, Shared Services

Job: 1694696 | Full-Time | Permanent | Redfern, NSW| $163,672 - $178,188 (Based on Experience)

Aboriginal and/or Torres Strait Islander candidates are strongly encouraged to apply.

The Aboriginal Legal Service (ALS) was established in a critical act of self-determination over 50 years ago as part of the Aboriginal rights protest movement. We provide high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people throughout NSW and the ACT, and fight for social justice and equity for our communities.

Your Impact

As the Head of IT, you’ll play a key role in the development and delivery of the ALS’s IT strategy, ensuring secure, reliable, and effective technology systems support the organisation’s strategic goals. The role drives digital transformation and builds the technology capabilities needed to deliver high-quality legal and allied professional services across NSW and the ACT.

Each day, you will:

• Develop and deliver IT strategy, aligning technology investments with organisational goals.
• Oversee business applications, Microsoft 365, infrastructure, and day-to-day IT service delivery.
• Manage cybersecurity, IT risks, data protection, compliance, and business continuity.
• Manage technology vendors, supplier relationships, contracts, budgets, and service agreements.
• Lead and develop the IT team, supporting performance, collaboration, and continuous improvement.
• Partner with senior leaders and staff to deliver technology solutions that strengthen organisational effectiveness.

Your Story & Strengths

You are an experienced IT leader who combines strategic thinking with strong technical expertise and a practical, solutions-focused approach. You understand how secure, reliable technology supports organisational success and respect the cultural values and community-controlled nature of the ALS. Key strengths include:

• Tertiary qualification in IT, Computer Science, or a related discipline, with at least 7 years’ experience leading an IT team.
• Extensive experience with Microsoft 365, Power Platform and Fabric, as well as enterprise applications, cloud platforms and system integration.
• Proven ability to lead technology projects, digital transformation initiatives and IT operations in a lean environment.
• Strong experience in vendor management, contract negotiations, budgets, and service level agreements.
• Excellent stakeholder engagement, communication, and relationship-building skills across executive and operational teams.
• Demonstrated understanding of and respect for Aboriginal cultures, values, and practices, with a commitment to culturally safe organisational practices.

Our Journey Together

At ALS, you’ll find a career that truly matters, one where your work has purpose and impact every day. We are proud to offer a supportive and rewarding environment with a range of generous benefits, including:

• Not-for-profit salary packaging to reduce your tax burden, which means you get to keep more of your hard-earned money in your pocket.
• Annual leave loading of 17.5%, ensuring that you are rewarded for your time off and can enjoy a well-deserved break.
• Career and professional development opportunities.

Caring for Community & You

To protect the communities we serve, we are committed to upholding the highest standards of safe recruitment practices. Therefore, it is essential that candidates either possess or have the capacity to obtain a current and valid National Police Check and Working with Children (NSW) for this role.

ALS is committed to equal opportunity and cultural safety in recruitment for all candidates. If you identify as a person with a disability and/or need any adjustments or support throughout the recruitment process, please contact our Talent Team at ******@alsnswact.org.au - we will work with you to ensure an accessible and supportive experience.

Additional information

• Strengthen the technology behind services that support Aboriginal communities!
• Lead day-to-day IT operations, ensuring reliable and secure systems.
• $163,672 - $178,188 + super + salary packaging & leave loading!