Head of Fraud Solutions - APAC

Quantexa; Sydney; Vor Ort; AUD 150.000 - 200.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Company bonus

12% Superannuation

20 days annual leave

Private healthcare

Continuous training and development

Work from home equipment

Zusammenfassung

A leading technology firm in Sydney seeks a Head of Fraud Solutions - APAC to oversee its fraud solution suite across industries. The role involves market strategy, account expansion, and collaboration with Sales and Customer Success teams. Ideal candidates will have 10+ years of fraud expertise, especially in Banking or Public Sector. Competitive salary and comprehensive benefits including health care and flexible working options are offered.

Qualifikationen

• At least 10 years of experience with deep fraud expertise in at least one key sector (Banking or Public Sector).
• Ability to discuss a range of fraud topics across different industries.
• Comfortable working autonomously to reach objectives.

Aufgaben

• Structure a strategic Go-to-Market plan for fraud solutions.
• Support delivery teams and ensure customer satisfaction.
• Drive account expansion by supporting the sales organization.

Kenntnisse

Experience using technology and data to identify and investigate fraud

Strong fraud SME background

Solution-oriented approach

Experience in Data and Analytics

Jobbeschreibung

Opportunity

We are looking for a Head of Fraud Solutions - APAC who can take ownership of our fraud solution suite for the region across all industries (primarily banking, insurance, government and large corporates) as assigned by the Global Head of Fraud. This includes structuring a strategic Go-to-Market plan, driving account expansion by supporting the sales organization, and ensuring existing projects deliver value from the first conversation through initial implementation to go-live and beyond.

The successful candidate will work alongside all core functions including Sales, Marketing, Customer Success & Solutions Engineering, R&D, Delivery, Analytics, Architecture, HR, Finance and Alliances.

What you’ll be doing

• Strategic and Product oriented: Translate market needs into specific product roadmap features; ensure fraud propositions are meaningful, articulated and aligned for the Asia Pacific market; maintain currency of knowledge of the product including the R&D roadmap and new features.
• Sales and Marketing: Support the business to meet overall ARR targets for fraud; train and support commercial teams with account strategies for fraud; support pitches for large key opportunities; explain business cases ensuring our fraud propositions "move the needle" for customers; participate in and support PoCs; capture case studies; evangelize product benefits to the industry (events, thought leadership, market positioning); build and present standard solution demonstrations tailored with fraud-specific messaging.
• Delivery, Customer Success and Retention: Review proposals and statements of work; provide direction to delivery teams on priorities and high-value objectives; engage with Technology Account Partners (TAP) to connect with existing customers, highlight value delivered, ensure customer satisfaction, and position for successful renewals.
• Other functions: Work with Analytics Assurance to ensure models meet customer needs and deliver the modeled business benefit; collaborate with alliances and partners to support enablement, IP creation, ideation, pitches, materials, and articulation of value.

What You’ll Bring

• Experience using technology and data to identify and investigate fraud.
• Strong fraud SME background with the ability to discuss a range of fraud topics across different industries.
• At least 10 years of experience with deep fraud expertise in at least one key sector (Banking or Public Sector), with flexibility to apply experience across other verticals.
• A solution-oriented, pragmatic approach to market and technology challenges, using flexible and creative thinking to resolve problems and put clients first.
• A solution and/or consultancy-oriented approach to selling and helping clients understand value and vision.
• Experience in Data and Analytics (and specifically the use of Graph Technology) would be beneficial.
• Comfortable working autonomously to reach objectives.
• Confident presenting and acting as an authority/leader.

Benefits

Our perks and quirks. What makes you Q will help you realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with a broad range of benefits. We offer:

• Competitive salary
• Company bonus
• 12% Superannuation
• 20 days annual leave, plus national holidays and your birthday off
• Private healthcare with Medibank, including dental, orthodontics & optics cover
• Regularly benchmarked salary rates
• Enhanced maternity, paternity, adoption, or shared parental leave
• Well-being days
• Volunteer day off
• Work from home equipment
• Novated leasing
• Free Calm App subscription
• Continuous training and development (Udemy Business)
• Spend up to 2 months working outside your country of employment with our Work from Anywhere policy
• Employee referral program
• Team social budget & company-wide socials

EEO and Start

Quantexa is proud to be an Equal Opportunity Employer. We are dedicated to creating an inclusive and diverse work environment where everyone feels welcome, valued and respected. Qualified applications will be considered without regard to race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or veteran status. If you require support, please inform our Talent Acquisition Team.

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