Senior Consultant, Fraud Data & Insights

NAB; Canberra; On-site; AUD 160,000 - 220,000; Full time

Job summary

NAB in Canberra is seeking a Senior Data Consultant, Fraud Data & Insights to transform complex data into actionable insights and build analytical models that support fraud prevention and financial crime management.

You’ll mature fraud reporting, deliver monthly leadership-ready papers, and partner with analytics, operations, risk and delivery teams to automate insights and drive data-driven decisions across the customer lifecycle at NAB.

Qualifications

• Extensive data analytics capability across large datasets and applying statistical techniques to fraud use cases.
• Highly proficient in SQL, PowerBI (including DAX), AI prompting, advanced Excel, and experience with SAS and Python.
• Deep understanding of fraud, scams and financial crime typologies.

Responsibilities

• Mature and automate fraud, scam and financial crime domain reporting and insights.
• Prepare monthly performance reporting, MOUs, leadership papers and required governance materials.
• Analyse fraud and scam trends, performance drivers, operational impacts and customer outcomes.
• Convert reporting outputs into clear actions, risks, decisions and recommendations for leadership.
• Support regulatory and industry reporting needs by ensuring insights are accurate, timely and aligned to changing obligations.

Skills

Data analytics

Stakeholder management

Governance

Pattern detection

Tools

SQL

Power BI

Python

Excel

SAS

AI prompting

Job description

As a Senior Consultant, Fraud Data & Insights, you'll transform complex data into meaningful insights, develop analytical models, and provide reporting that supports the detection, prevention and management of fraud, scams and financial crime.

• Work in a collaborative environment with highly talented and motivated colleagues who are passionate about winning together
• Create impactful, data-led solutions that materially reduce fraud and scam losses across the customer lifecycle.
• Make a real difference through the work you do for our customers and communities.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of a Senior Data Consultant, you will join the Fraud Prevention & Detection team that's doubling down on protecting the community and our customers.

Each day, you’ll go above and beyond to:

• Mature and automate fraud, scam and financial crime domain reporting and insights.
• Prepare monthly performance reporting, MOUs, leadership papers and required governance materials.
• Analyse fraud and scam trends, performance drivers, operational impacts and customer outcomes.
• Convert reporting outputs into clear actions, risks, decisions and recommendations for leadership.
• Support regulatory and industry reporting needs by ensuring insights are accurate, timely and aligned to changing obligations
• Partner with analytics, operations
• Technology and delivery teams to source, validate and interpret reporting inputs and drive automation.
• Improve consistency of metrics, definitions, commentary and trend analysis across fraud and scam reporting.
• Maintain strong reporting governance, ensuring data accuracy, evidence, version control and clear owners

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Extensive data analytics capability across large datasets and applying statistical techniques to fraud use cases .
• Highly proficient in SQL, PowerBI (including DAX), AI prompting, advanced Excel, and experience with SAS and Python.
• Deep understanding of fraud, scams and financial crime typologies .
• Ability to convert performance data, regulatory requirements and operational context into clear, actionable insights , performance dashboards and actionable insights.
• Ability to identify material trends, risks, control gaps and emerging issues from performance reporting.
• Exceptional stakeholder management across analytics, operations, risk, technology and governance.
• High attention to detail, with strong governance discipline around reporting accuracy, version control and evidence.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.