Senior Analyst, Fraud Prevention & Detection

NAB; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

NAB in Melbourne seeks a Senior Analyst to transform complex data into actionable intelligence that stops fraud and scams. You will uncover threats, connect patterns and influence prevention, detection and disruption strategies to protect customers.

You will join the Fraud Operations Team in Financial Crime, focusing on data-driven insights, improved detection capabilities and risk-aware decisions across the customer journey.

Qualifications

• 3+ years in fraud, scams, financial crime, intelligence, investigations, risk or a related analytical role.
• Proven exposure to database analysis, reporting and application programming including PowerBI, SQL, Splunk, Python and SAS.
• Strong investigative and analytical judgement for incomplete or conflicting information.
• Ability to identify patterns, link entities and develop clear, evidence-based intelligence assessments.
• Excellent written and verbal communication tailored for operational and senior audiences.
• Strong stakeholder engagement and collaboration across operational, risk and technology teams.
• Customer-focused approach balancing harm, risk and operational impact.

Responsibilities

• Analysing enterprise, industry and external data to identify customer, entity and network risk.
• Drive improvements in fraud detection and prevention for better outcomes and loss reduction.
• Produce strategic, operational and tactical intelligence aligned to priorities and timelines.
• Work with operations, risk and technology to translate intelligence into prevention, detection and disruption actions.
• Ensure compliance with internal policies, audit requirements and health & safety legislation.

Skills

Fraud analytics

Data analysis

Investigation

Pattern detection

Stakeholder engagement

Communication

Tools

PowerBI

SQL

Splunk

Python

SAS

Job description

Turn complex data into actionable intelligence that stops fraud and scams. As a Senior Analyst, you’ll uncover emerging threats, connect patterns and influence smarter prevention, detection and disruption strategies—protecting customers and reducing fraud losses.

• Uncover emerging fraud and scam threats through sharp data analysis.


• Turn intelligence into smarter prevention, detection and disruption actions.


• Protect customers and reduce fraud losses through meaningful insights.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In this Senior Analyst Fraud & Scam Intelligence role you will join the Fraud Operations Team within Financial Crime and Fraud that’s doubling down on customer obsession.

Responsibilities

• Analysing enterprise, industry and external data to identify customer, entity and network risk.


• Driving improvements in fraud detection and prevention, targeting better outcomes in loss reduction, customer experience, and detection accuracy.


• Producing strategic, operational and tactical intelligence aligned to agreed priorities and timelines.


• Working closely with operations, risk and technology to translate intelligence into prevention, detection and disruption actions.


• Ensuring compliance and ethical standards, aligning all work with internal policies, audit requirements, and health & safety legislation.

Requirements

• 3+ years’ experience in fraud, scams, financial crime, intelligence, investigations, risk or a related analytical role.


• Proven exposure and interest in database analysis, reporting and application programming (including, but not limited to PowerBI, SQL, Splunk, Python, SAS).


• Strong investigative and analytical judgement, including assessment of incomplete or conflicting information.


• Ability to identify patterns, link entities and develop clear, evidence-based intelligence assessments.


• Excellent written and verbal communication, with the ability to tailor complex insights for operational and senior audiences.


• Strong stakeholder engagement and collaboration across operational, risk and technology teams.


• Customer-focused approach, with sound judgement when balancing customer harm, fraud risk and operational impacts.

Diversity and Inclusion

A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.