Head of Events — Leadership for Iconic Venues

The Fresh Collective; Australia; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Staff discounts across The Freshive ?

Job summary

The Fresh Collective is seeking an experienced Head of Events to lead our events team across Australia’s iconic cultural venues. You’ll report to the Director of Events and oversee a diverse calendar across venues like the Art Gallery of NSW, Australian Museum and National Portrait Gallery.

You’ll drive revenue targets, mentor a high-performing team and ensure exceptional client experiences from first enquiry through to post-event follow-up, while maintaining The Fresh Collective’s standards.

Qualifications

• At least two years’ experience in a similar events leadership or management role.
• Experience within catering, hospitality groups or venue-based events.
• Experience selling and managing events for corporate and private clients.
• Proven experience managing and developing an events or client-facing team.
• Strong commercial acumen, with budgets, margins, quoting and revenue targets.

Responsibilities

• Leading, coaching and developing a team of Event Managers.
• Managing the end-to-end planning and coordination of allocated events and client accounts.
• Building trusted relationships with clients, venue partners, suppliers and internal stakeholders.
• Overseeing proposals, quotes, booking confirmations, deposits, invoices and event documentation.
• Ensuring event orders and handovers are accurate, timely and detailed to support seamless operational delivery.
• Leading daily function meetings and contributing to weekly forecast discussions.
• Working with kitchen, service and venue teams to communicate event requirements and changes.
• Supporting site inspections, client meetings and event attendance where required.
• Monitoring event profitability, margins, costs and opportunities to grow revenue.
• Driving repeat business, referrals and new opportunities through proactive relationship management.

Skills

Team leadership

Client relationship management

Budgeting

Event planning

Venue operations

Stakeholder management

Education

Tertiary qualifications in event management, hospitality, business or related field

Job description

The Fresh Collective is seeking an experienced Head of Events to lead our events team across Australia’s iconic cultural venues. You’ll report to the Director of Events and oversee a diverse calendar across venues like the Art Gallery of NSW, Australian Museum and National Portrait Gallery.

You’ll drive revenue targets, mentor a high-performing team and ensure exceptional client experiences from first enquiry through to post-event follow-up, while maintaining The Fresh Collective’s standards.