Head of Digital & Product - APAC

DLL Group; Sydney; Hybrid; AUD 220,000 - 320,000; Full time

Benefits offered by this job

Work‑life balance

Inclusive culture

Two volunteering days

Benefits package

Professional growth

Job summary

DLL Group seeks an APAC Head of Digital & Product to lead the digital and product vision for the Asia Pacific region. You will guide a cross-functional team and drive a multi-year roadmap, aligning commercial priorities with customer and partner needs across digital platforms and core servicing systems.

You will mentor a diverse team, ensure modern technology is used, and advance sustainable finance capabilities within our digital touchpoints while collaborating with enterprise technology and

Qualifications

• Technical literacy across modern digital platforms, APIs, cloud, data analytics and cybersecurity.
• Proven track record in product strategy or digital transformation.
• Experience leading multidisciplinary teams including product, design, analytics, and technology.

Responsibilities

• Set and execute end-to-end digital and product strategy for the APAC market.
• Directly lead and develop a diverse team spanning product, design, analytics and digital.
• Oversee customer and partner lifecycle products including core systems and digital platforms.
• Drive sustainable finance capabilities within DLL’s digital touchpoints.
• Align global standards with local customer engagement needs.
• Partner with commercial leaders and enterprise technology teams to ensure cohesive delivery.

Skills

Product leadership

People leadership

Lifecycle optimization

Stakeholder engagement

Platform integration

Data-driven decisions

Agile mindset

Growth mindset

Technical literacy

Job description

As APAC Head of Digital & Product, you will lead the digital and product vision and execution across our Asia Pacific business, transforming how partners, dealers, customers and staff connect with our financial solutions. Leading a cross‑functional team of product managers, design specialists, and digital and business analysts, you will turn strategic opportunities into seamless, market‑leading experiences that support sustainable asset finance.

Mission

Lead (Executing): Set and execute the end‑to‑end digital and product strategy for the APAC market, translating commercial priorities into an impactful multi‑year roadmap.

Lead & Mentor (Executing): Directly lead, inspire, and develop a diverse team of professionals spanning product management, user experience, and digital analytics. Ensure that development practices remain optimal and that the technology used is modern, fit for purpose, and aligned with evolving business needs.

Drive (Executing): Oversee full customer and partner lifecycle products including core systems, digital platforms and emerging technology, maximizing conversion rates, self‑service efficiency, and post‑booking digital services, increasing usability, ensuring compliance and maintaining stability.

Champion (Influencing): Drive circular economy and sustainable finance capabilities within our digital touchpoints to advance DLL’s commitment to sustainable business.

Partner (Influencing): Steer digital product alignment and tailored digital integrations for strategic business partnerships and joint venture programs.

Collaborate (Influencing & Participating): align global standards with local customer engagement needs.

Optimize (Executing): Steer user experience (UI/UX) standards and leverage digital insight analytics to continuously validate hypotheses, measure user satisfaction, and elevate digital performance.

Align (Influencing & Participating): Partner closely with commercial leaders, enterprise technology teams, and global product communities to ensure cohesive delivery and seamless integration.

Skills and capabilities required

Technical Literacy: Strong understanding of modern digital platforms, enterprise architecture, APIs, cloud technologies, data and analytics, cybersecurity, and emerging technologies, with the ability to translate technical concepts into clear product decisions, assess trade‑offs, and partner effectively with engineering and enterprise technology teams.

Digital Product Leadership: Demonstrated experience in product management, product strategy, or digital transformation teams.

People Leadership: Proven track record of managing, coaching, and developing multidisciplinary teams across product, design, analytics, and technology, fostering sufficient technical literacy to challenge assumptions, guide informed decisions, and enable effective collaboration with engineering and enterprise technology teams.

Lifecycle & Funnel Optimization: Practical experience defining and optimising customer journeys, from acquisition and onboarding through post‑origination servicing.

Strategic Stakeholder Engagement: Demonstrated ability to influence executive stakeholders, commercial leaders, and key external corporate partners.

Platform & Ecosystem Integration: Experience integrating enterprise platforms (such as CRM and core servicing systems) and scaling joint‑venture or partner‑specific solutions.

Data‑Informed Decision Making: Strong comfort using quantitative analytics and qualitative customer feedback to guide backlog prioritization and measure business outcomes.

Collaborative & Agile Mindset: An inclusive, adaptable approach to navigating complex matrix organizations and bridging global strategy with local market needs.

Growth Orientation: A continuous learning mindset with openness to exploring emerging technologies, sustainable business practices, and modern digital delivery methods.

All members enjoy

Work‑Life Balance: Flexible working, including hybrid, designed to support you at every stage of life.

and Inclusive Culture: A and inclusive culture where your unique background and perspectives are valued.

Two volunteering days: Two working days to contribute to charities and your community.

Comprehensive Benefits: Health, wellness, and financial programs and industry leading holiday package.

Professional Growth: Access to training, mentorship, tuition reimbursement, and career development programs tailored to your goals.

At DLL, we recognize that investing in member wellbeing is essential for creating an inclusive and supportive work environment. This not only promotes personal and professional growth but also boosts productivity, engagement, and overall success. We focus on the following:

Supporting Members During Moments That Matter: We provide dedicated support resources to help you navigate significant events in your work, your lifestyle, and your personal moments.

Implementing Global Wellbeing Programs: We carefully select and implement programs that enhance our member’s experience.

Embedding Wellbeing in Everything We Do: We integrate wellbeing into all our practices and policies to ensure it is a fundamental part of our culture.

Good to know

The selection process may involve an assessment.

For more information, please contact Ben Sumbler our Talent Acquisition Partner on ***********@dllgroup.com

DLL is an equal‑opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes and an inclusive work environment.

We’re dedicated to ensuring our hiring process is accessible to all. If you require accommodation at any stage, please inform your HR Partner.

DLL, a great place to build your career

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies.

Join our community of over 6,000 members from 75 nationalities! At DLL, our unique culture

• shaped by our values:We put our customers first
• Together we achieve more
• You can count on me
• I challenge myself and others to grow,and behaviors that define us
• is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected, and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.
You’ll receive competitive pay, generous benefits, health, and wellbeing support, and manage your work‑life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities, and we encourage you to take on new challenges across our departments, businesses, and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.

Join us in Partnering for a better world!

DLL, a great place to build your career