Head of Data, Analytics & AI - Flexible Platform Leadership

Westpac; Sydney; On-site; AUD 230,000 - 300,000; Full time

Job summary

Westpac is seeking a Head of Data, Analytics & AI to shape data strategy across Panorama and BT. You will lead the implementation of data and AI capabilities to drive customer outcomes and operational excellence.

The role sits at the intersection of product, technology and risk, reporting to the Chief Product Officer, with responsibility for governance, budgets and a multidisciplinary team. We value collaboration, curiosity and strategic influence across executives to prioritise investments that

Qualifications

• Extensive senior leadership experience across data, analytics and AI.
• Proven ability to translate business priorities into data/AI capabilities and roadmaps.
• Strong technical understanding of data platforms, data products and analytics.
• Experience governing complex transformations in regulated industries.
• Ability to influence senior executives across multiple functions.
• Familiarity with CRM transformation and MarTech modernization.
• Tertiary qualification in tech, data, math, eng, econ or business.

Responsibilities

• Own and execute the integrated strategy for data, analytics, connectivity and AI across Panorama and BT’s internal use cases.
• Prioritize opportunities to use group data capabilities for strategic differentiation.
• Translate objectives into target capabilities, roadmaps and investment priorities.
• Define direction for data and AI uplift across Panorama ecosystem.
• Shape capabilities to support CRM transformation and MarTech modernization.
• Oversee data platform, governed data products and connectivity capabilities.
• Align capabilities and dependencies across business units to avoid duplication.
• Drive Data and AI governance, embedding privacy, security, data quality and risk controls.
• Partner with senior leaders to guide investment decisions.
• Lead and develop a high-performing, multidisciplinary team and manage partners and budgets.

Skills

Senior leadership

Data governance

AI strategy

Stakeholder management

Cross-functional leadership

Regulated industry knowledge

Strategic roadmapping

Education

Bachelor’s or higher in tech/data/analytics/math/engineering/economics/business

Tools

CRM platforms

MarTech platforms

Data platforms

Job description

Westpac is seeking a Head of Data, Analytics & AI to shape data strategy across Panorama and BT. You will lead the implementation of data and AI capabilities to drive customer outcomes and operational excellence.

The role sits at the intersection of product, technology and risk, reporting to the Chief Product Officer, with responsibility for governance, budgets and a multidisciplinary team. We value collaboration, curiosity and strategic influence across executives to prioritise investments that