Head of Cloud Reliability & Platform Engineering

Heidi Health Corp.; Australia; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Learning budget

Health and wellness allowance

Home office budget

Parental leave (primary)

Parental leave (secondary)

Fertility support

Work from anywhere

Equity

Job summary

Heidi Health Corp. is seeking a Platform Lead to own the cloud infrastructure and reliability practice. You will lead a small team of cloud and reliability engineers and stay closely connected with the systems to be hands-on at 3am if needed.

You'll define SLIs/SLOs, run incident response, and partner with engineering leads to improve deployment frequency and change lead time across regions including US, UK, Canada, Australia and Europe.

Qualifications

• Significant experience running cloud infrastructure or SRE teams at scale.
• Hands-on skill with a major cloud provider, Kubernetes, Terraform or equivalent IaC, and modern observability stacks.
• A real reliability practice behind you: defined SLOs, error budgets, incidents, and post-incident reviews.
• Track record designing for high availability across regions, with data residency constraints and DR testing.

Responsibilities

• Lead and grow the platform team covering cloud infrastructure and reliability, setting direction and coaching engineers.
• Own Heidi's multi-region cloud footprint end to end: compute, networking, data stores, Kubernetes, identity and IaC.
• Define SLIs/SLOs with product teams and run incident response with blameless post-incident reviews.

Skills

Cloud platform leadership

SRE management

High availability design

Cross-region architecture

Observability practices

Tools

Kubernetes

Terraform

Observability stacks

Job description

Heidi Health Corp. is seeking a Platform Lead to own the cloud infrastructure and reliability practice. You will lead a small team of cloud and reliability engineers and stay closely connected with the systems to be hands-on at 3am if needed.

You'll define SLIs/SLOs, run incident response, and partner with engineering leads to improve deployment frequency and change lead time across regions including US, UK, Canada, Australia and Europe.