Head of Clinical Trials Operations — Build National Network

Family Doctor Pty Ltd; Victoria; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Build a national clinical trials model

Travel across the network

Flexible working arrangements

Job summary

Family Doctor Pty Ltd is embarking on a national clinical trials capability from the ground up. You will design the operating model, stand up sites, train staff and create a scalable framework across 110 clinics nationwide.

You will own delivery of recruitment, data quality, protocol adherence and sponsor audits, while integrating CTMS/eCRF with existing clinical software and maintaining clinic throughput.

Qualifications

• Substantial clinical research experience across CRO, sponsor or site environments.
• GCP certification and deep working knowledge of ICH‑GCP and TGA requirements.
• Proven experience building or running quality systems and SOPs to audit standard.
• Site activation and governance experience — HREC submissions, CTN scheme, site agreements.
• A track record of training and credentialing clinical research staff.
• Experience coordinating across multiple sites or programs.

Responsibilities

• Design and implement the quality management system, SOPs and governance framework to sponsor‑audit standard.
• Establish site activation across the network — ethics and governance submissions, CTN scheme requirements, site agreements, indemnity and insurance.
• Build a flagship model: a first cohort of high‑capability trial sites, with a wider feeder network behind them.
• Train and credential practice staff as coordinators, and GPs as investigators and sub‑investigators.
• Own delivery — recruitment performance, data quality, protocol compliance and sponsor audit outcomes.
• Specify systems requirements (CTMS/eCRF) and integrate trial workflow with our clinical software without disrupting clinic throughput.

Skills

Clinical research

GCP certification

Quality systems

Site activation

Training and credentialing

Cross-site coordination

Tools

CTMS

eCRF

Job description

Family Doctor Pty Ltd is embarking on a national clinical trials capability from the ground up. You will design the operating model, stand up sites, train staff and create a scalable framework across 110 clinics nationwide.

You will own delivery of recruitment, data quality, protocol adherence and sponsor audits, while integrating CTMS/eCRF with existing clinical software and maintaining clinic throughput.