Head of Automotive and Strategic Solutions

Toll Global Forwarding (Beijing) Limited Shenzhen Branch; Melbourne; On-site; AUD 180,000 - 300,000; Full time

Job summary

Toll Group is seeking an experienced Head of Automotive and Strategic Solutions to lead and optimise Automotive Transport operations nationally across Australia. Reporting to the Senior Vice President Retail Transport & Grocery, this senior role drives operational excellence, customer satisfaction, profitability, innovation and safety across a complex distribution network.

You will build strong customer partnerships, lead strategic initiatives and develop high‑performing teams while ensuring

Qualifications

• Tertiary qualification in Logistics, Business, Management, or related.
• Current driver's licence.
• Strong understanding of transport, supply chain, and automotive operations.
• Financial management and cost analysis.
• Knowledge of legislative, compliance, and safety requirements.
• Intermediate to advanced Excel, Word and PowerPoint.

Responsibilities

• Lead automotive transport operations to achieve strategic, financial, and operational objectives.
• Drive customer-focused solutions and build trusted relationships with key stakeholders.
• Oversee P&L performance, budgeting, forecasting, and continuous improvement initiatives.
• Coach, mentor, and develop a high-performing leadership team while supporting succession planning.
• Identify and implement innovative supply chain and technology solutions that improve customer outcomes.
• Champion safety, compliance, and operational excellence across all sites and activities.

Skills

Leadership experience

Customer relationships

Profitability & KPIs

Stakeholder influence

Communication & coaching

Safety & continuous improvement

Travel interstate

Microsoft Office

Education

Tertiary qualification in Logistics, Business, Management, or a related discipline

Tools

Microsoft Office

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Contract Logistics provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Automotive and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.

About the Role

We are seeking an experienced Head of Automotive and Strategic Solutions to lead and optimise our Automotive Transport operations nationally throughout Australia. Reporting to the Senior Vice President Retail Transport & Grocery, this senior leadership role is responsible for driving operational excellence, customer satisfaction, profitability, innovation, and safety performance across a complex distribution environment. You will build strong customer partnerships, lead strategic initiatives, and develop high-performing teams while ensuring contractual, compliance, and service delivery outcomes are consistently achieved.

A Day in the Life of a Head of Automotive and Strategic Solutions at Toll

• Lead automotive transport operations to achieve strategic, financial, and operational objectives.
• Drive customer-focused solutions and build trusted relationships with key stakeholders.
• Oversee P&L performance, budgeting, forecasting, and continuous improvement initiatives.
• Coach, mentor, and develop a high-performing leadership team while supporting succession planning.
• Identify and implement innovative supply chain and technology solutions that improve customer outcomes.
• Champion safety, compliance, and operational excellence across all sites and activities.

Qualifications

• Tertiary qualification in Logistics, Business, Management, or a related discipline.
• Current driver's licence.
• Strong understanding of transport, supply chain, and automotive operations.
• Knowledge of relevant legislative, compliance, and safety requirements.
• Financial management and commercial acumen, including budgeting and cost analysis.
• Intermediate to advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.

Skills & Experience

• Proven leadership experience within transport, logistics, automotive, or supply chain environments.
• Demonstrated success managing customer relationships, operational performance, and service delivery.
• Strong experience managing profitability, KPIs, forecasting, and business performance.
• Ability to lead change, influence stakeholders, and drive innovation across a business.
• Exceptional communication, coaching, and team development capabilities.
• Results-driven mindset with a strong commitment to safety, customer outcomes, and continuous improvement.
• Able to travel interstate, regularly and work onsite from Westmeadows, Melbourne

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-emplo