Head of AI Shared Services Platform

Apply; Australia; Hybrid; AUD 180,000 - 270,000; Full time

Job summary

Xero is seeking a Head of Product for AI Shared Services to lead strategy and execution for Eventing, Communications, and Search, shaping next-gen product standards used across teams.

You will turn fragmented tools into reusable capabilities, enabling faster delivery to customers, with high visibility and opportunity to grow.

You will partner with product, engineering, security, data, and operations to drive adoption and measurable impact across the organization.

Qualifications

• Experience leading platform products and developer platforms.
• Ability to manage interdependent product portfolios.
• Strong technical fluency across distributed systems and cloud environments.

Responsibilities

• Set strategy for the AI Shared Services domain and define quarterly roadmaps.
• Establish metrics and dashboards to track progress and success.
• Build relationships with stakeholders across the business.
• Drive adoption of shared AI capabilities across product and engineering teams.

Skills

Platform leadership

Portfolio management

Distributed systems

Commercial judgment

Leadership

People growth

Job description

Xero is seeking a Head of Product for AI Shared Services to lead strategy and execution for Eventing, Communications, and Search, shaping next-gen product standards used across teams.

You will turn fragmented tools into reusable capabilities, enabling faster delivery to customers, with high visibility and opportunity to grow.

You will partner with product, engineering, security, data, and operations to drive adoption and measurable impact across the organization.