Head of AI Shared Services & Platform Strategy

Xero; Sydney; Hybrid; AUD 260,000 - 320,000; Full time

Job summary

Xero is seeking a Head of Product for AI Shared Services to lead the strategy and execution of platform areas such as Eventing, Communications, and Search, shaping the next generation of products and standards that teams across Xero rely on.

This role turns fragmented tools and experiments into coherent, reusable capabilities so Xeros spend less time rebuilding foundations and more time delivering value to customers.

Qualifications

• Proven track record leading platform or enterprise services
• Experience with AI/Shared services is a plus
• Ability to balance strategy with execution
• Strong stakeholder communication

Responsibilities

• Set strategy and roadmap for AI Shared Services
• Define metrics and dashboards that track progress and success
• Build relationships with stakeholders across the business
• Grow adoption of shared AI capabilities across product and engineering teams over time

Skills

Product leadership

Portfolio management

Distributed systems

Eventing and communications

Cloud platforms

Stakeholder management

Team leadership

Strategic thinking

Job description

Xero is seeking a Head of Product for AI Shared Services to lead the strategy and execution of platform areas such as Eventing, Communications, and Search, shaping the next generation of products and standards that teams across Xero rely on.

This role turns fragmented tools and experiments into coherent, reusable capabilities so Xeros spend less time rebuilding foundations and more time delivering value to customers.