Head of AI-Driven Platform & Product

Valsoft; Alice Springs; On-site; AUD 150,000 - 190,000; Full time

Job summary

H&L, a leading hospitality technology platform across Australia and New Zealand, seeks a senior, hands‑on Head of Product Engineering & AI. You will lead the platform forward technically while shipping AI‑powered features customers value, driving faster, leaner, and more competitive delivery.

You will partner with the Managing Director and leadership to set direction, redesign workflows, and deliver measurable business outcomes.

Qualifications

• Started your career in software engineering and moved into product leadership (8+ years total).
• You still write code and use modern AI coding tools daily.
• Led engineering teams through platform modernisation or technology shifts.

Responsibilities

• Own the end‑to‑end product and platform strategy and roadmap.
• Lead AI‑powered product development and real‑world AI solutions.
• Engage with hospitality customers to validate product assumptions and measure impact.
• Lead cultural shift toward AI‑first thinking across the organisation.
• Drive internal AI transformation with high‑value automation initiatives.
• Coordinate cross‑functional alignment and ship measurable outcomes.
• Build and mentor high‑performing product and engineering teams.

Skills

Engineering leadership

Product leadership

AI capabilities

Customer engagement

Communication

Tools

APIs

Cloud services

AI/ML frameworks

Job description

H&L, a leading hospitality technology platform across Australia and New Zealand, seeks a senior, hands‑on Head of Product Engineering & AI. You will lead the platform forward technically while shipping AI‑powered features customers value, driving faster, leaner, and more competitive delivery.

You will partner with the Managing Director and leadership to set direction, redesign workflows, and deliver measurable business outcomes.