Harbor Deckhand — Passenger Service (Casual)

SmartRecruiters, Inc.; Sydney; On-site; AUD 42,000 - 60,000; Part time

Benefits offered by this job

Travel discounts on NRMA services

NRMA membership benefits

Insurance discounts

Referral bonus program

Job summary

NRMA Marine is seeking casual General Purpose Hands to work across a 7-day roster, assisting with vessel operations and delivering passenger service on board. You will be the face of the company, helping passengers, performing GPH duties and keeping cabins and decks clean.

Required NSW RSA license, AMSA General Purpose Hand Certificate of Competency, First Aid, and NSW Working with Children’s Check. NRMA benefits include travel discounts, free NRMA membership, insurance discounts, and a referral

Qualifications

• Face-to-face customer service experience in maritime or hospitality environments.
• Ability to follow Master’s directions and maintain safety procedures.
• Proactive in assisting passengers and crew with a calm, helpful demeanour.
• Certification requirements are mandatory for role eligibility.

Responsibilities

• Work under the direction of the Master to maintain a safe and compliant marine operation.
• Ensure compliance with all policies and procedures.
• Safe deck line and boarding hardware handling.
• Cleaning of passenger cabin and deck areas in a safe and efficient manner.
• Watch keeping duties as instructed by the Master.
• Safety and satisfaction of passengers on board.
• Delivery of on-board kiosk beverage sales compliant with RSA guidelines.

Skills

Customer service

Safety procedures

Education

NSW Responsible Service of Alcohol license

AMSA General Purpose Hand Certificate of Competency

First Aid Certificate

Working with Children’s Check (NSW)

Job description

NRMA Marine is seeking casual General Purpose Hands to work across a 7-day roster, assisting with vessel operations and delivering passenger service on board. You will be the face of the company, helping passengers, performing GPH duties and keeping cabins and decks clean.

Required NSW RSA license, AMSA General Purpose Hand Certificate of Competency, First Aid, and NSW Working with Children’s Check. NRMA benefits include travel discounts, free NRMA membership, insurance discounts, and a referral