Hands-On Warehouse Supervisor | Lead On-the-Floor Ops

PHE International; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Close-knit team

Dog-friendly days

Public transport nearby

Job summary

PHE International Pty Ltd is seeking a hands-on Warehouse Supervisor to lead day-to-day floor operations at our Abbotsford site in Melbourne. You will oversee receiving, picking, packing and dispatching orders while guiding the team to achieve daily targets and uphold quality standards.

Reporting to the Warehouse Manager, you will coordinate activities, support staff, and collaborate with Customer Service to deliver a seamless customer experience in a fast-paced e-commerce environment.

Qualifications

• Previous experience in a warehouse supervisory or similar role (essential).
• Hands-on experience in picking, packing, receiving and dispatching goods.

Responsibilities

• Oversee and participate in daily warehouse activities, including receiving, picking, packing and dispatching orders.
• Support, guide and assist warehouse team members to ensure work is completed efficiently, accurately and to the required standard.
• Monitor daily workloads and performance against targets, helping ensure orders are processed and dispatched within required timeframes.
• Maintain accurate inventory records, assist with stocktakes and investigate stock discrepancies.
• Ensure orders are picked, packed and processed correctly, maintaining high standards of accuracy and presentation.
• Work closely with the Warehouse Manager, Customer Service and other departments to resolve issues and maintain smooth operations.
• Identify operational challenges, use sound judgement to resolve issues and elevate matters when required.
• Contribute ideas to improve warehouse efficiency, workflows and overall performance.
• Maintain a clean, organised and safe working environment.

Job description

PHE International Pty Ltd is seeking a hands-on Warehouse Supervisor to lead day-to-day floor operations at our Abbotsford site in Melbourne. You will oversee receiving, picking, packing and dispatching orders while guiding the team to achieve daily targets and uphold quality standards.

Reporting to the Warehouse Manager, you will coordinate activities, support staff, and collaborate with Customer Service to deliver a seamless customer experience in a fast-paced e-commerce environment.