Hands-On Maintenance Supervisor – Hotel Engineering Lead

Mercure; Gold Coast City; On-site; AUD 80,000 - 105,000; Full time

Benefits offered by this job

Complimentary meal on shift

Free on-site car parking

Generous discounts on accommodation &d

Family & Friends Discounts on ACORR

Job summary

Mercure Resort on the Gold Coast seeks a Duty Technician & Maintenance Supervisor to lead a small engineering team across 292 rooms, pools, and conference spaces. You will oversee day-to-day maintenance, perform preventative work, and ensure operations run smoothly in a hospitality setting.

You’ll bring 2+ years supervising maintenance, HVAC knowledge, and strong communication. The role includes roster support with a focus on safety and guest satisfaction.

Qualifications

• Experience supervising maintenance operations (ideally 2 years+).
• Strong technical knowledge of plant & equipment maintenance.
• Knowledge of hotel building services & maintenance.
• Guest-focused mindset, delivering exceptional service standards.
• Experience & efficiency using Microsoft Office Suite (HUB OS & Opera Cloud advantageous).

Responsibilities

• This is a working supervisor position, requiring a hands-on approach to maintenance operations while providing leadership & support to the engineering team
• Perform preventative maintenance across the resort
• Supervising and supporting a team of 4 Handypersons
• Prioritize and coordinate daily maintenance activities
• Diagnose, maintain, & repair mechanical, electrical & hydraulic systems
• Monitor contractor activities & compliance with Accor standards
• Monitor utility consumption & identify opportunities for energy conservation
• Support with rostering & staff training requirements

Skills

Leadership

HVAC qualification

Hotel maintenance knowledge

Microsoft Office

Communication skills

Team leadership

Problem solving

Tools

HUB OS

Opera Cloud

Job description

Mercure Resort on the Gold Coast seeks a Duty Technician & Maintenance Supervisor to lead a small engineering team across 292 rooms, pools, and conference spaces. You will oversee day-to-day maintenance, perform preventative work, and ensure operations run smoothly in a hospitality setting.

You’ll bring 2+ years supervising maintenance, HVAC knowledge, and strong communication. The role includes roster support with a focus on safety and guest satisfaction.