Hands-On Fleet QA & Compliance Lead

Tjm Chipping Norton; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

4 weeks annual leave

Free onsite parking

Training and professional development

Job summary

TJM Chipping Norton is seeking a Quality Assurance Manager to lead a workshop-focused QA program and ensure compliant, commercially sound fleet services for customers. The role involves hands-on vehicle fit-out alongside strategic QA responsibilities.

The successful candidate will manage QA processes, train staff, and liaise with the Director on commercial matters while driving quality service standards across the workshop.

Qualifications

• Extensive hands-on motor mechanic/automotive electrician knowledge required.
• Proven track record in Quality Assurance with business outcomes.
• Relevant qualifications or equivalent experience in the motor vehicle industry.

Responsibilities

• Lead and manage the workshop team to deliver quality outcomes.
• Deliver training to the workshop team and contractors on QA/compliance.
• Promote a culture of quality and customer service within the organisation.
• Demonstrate thorough knowledge of services and convey to customers.
• Develop solutions to meet customer service needs in a timely manner.
• Ensure serviceability of equipment including calibration and issue identification.
• Integrate required equipment into new vehicle commissioning without violating legislation or standards.

Skills

Motor mechanic knowledge

Quality Assurance experience

Driver's licence (NSW)

Education

Motor vehicle industry qualifications

Job description

TJM Chipping Norton is seeking a Quality Assurance Manager to lead a workshop-focused QA program and ensure compliant, commercially sound fleet services for customers. The role involves hands-on vehicle fit-out alongside strategic QA responsibilities.

The successful candidate will manage QA processes, train staff, and liaise with the Director on commercial matters while driving quality service standards across the workshop.