Guest Services Leader & Housekeeping Coach

Global Retail Brands Australia Pty Ltd; Brisbane; On-site; AUD 38,000 - 52,000; Full time

Benefits offered by this job

Career growth within ALH Hotels

Exclusive discount card for ALH Hotels

Discounts at Woolworths, Woolies & BIG

Wellbeing & EAP support

Job summary

ALH Hotels is seeking a Guest Services Attendant (Housekeeping) for the Manly Hotel. The role focuses on delivering high-quality housekeeping, ensuring rooms feel welcoming, and supporting guest requests with a proactive attitude.

Responsibilities include adhering to cleaning schedules, reporting repairs, and collaborating with Front Office to tailor guest experiences. This position emphasizes reliability, adaptability and attention to detail in a fast-paced hospitality environment.

Qualifications

• This is a hands-on role requiring physical tasks and safe lifting.
• Attention to detail to keep rooms crisp and shining.
• Reliable, punctual and adaptable.

Responsibilities

• Make every room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Assist maintenance by reporting repairs and upkeep needs in accommodation.
• Collaborate with Front Office to fulfill guest requests.

Job description

ALH Hotels is seeking a Guest Services Attendant (Housekeeping) for the Manly Hotel. The role focuses on delivering high-quality housekeeping, ensuring rooms feel welcoming, and supporting guest requests with a proactive attitude.

Responsibilities include adhering to cleaning schedules, reporting repairs, and collaborating with Front Office to tailor guest experiences. This position emphasizes reliability, adaptability and attention to detail in a fast-paced hospitality environment.