Guest Services Attendant: Create Welcoming, Sparkling Stays

ALH Hotels; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

ALH Hotels discount

Woolworths / BIG W discounts

Endeavour Wellbeing Support

Career growth within Endeavour Group

Job summary

ALH Hotels in Melbourne is seeking a dedicated Guest Services Attendant/Housekeeper to ensure rooms are clean, welcoming and well-maintained. You will work within a hands-on team, following established cleaning schedules and supporting the Front Office with special guest requests.

The role emphasizes attention to detail, reliability, and adaptability, including physical tasks such as moving stock and deliveries. Employee due diligence checks may be part of recruitment.

Qualifications

• Attention to detail to keep rooms crisp and shining
• Reliable, punctual and adaptable in a hands-on hotel environment
• Willingness to perform physical tasks as part of regular duties

Responsibilities

• Make each room feel like a home away from home
• Follow daily, weekly and monthly cleaning schedules
• Coordinate with Publican and maintenance for repairs as needed
• Work with Front Office to deliver special guest requests

Skills

Attention to detail

Punctuality

Reliability

Adaptability

Job description

ALH Hotels in Melbourne is seeking a dedicated Guest Services Attendant/Housekeeper to ensure rooms are clean, welcoming and well-maintained. You will work within a hands-on team, following established cleaning schedules and supporting the Front Office with special guest requests.

The role emphasizes attention to detail, reliability, and adaptability, including physical tasks such as moving stock and deliveries. Employee due diligence checks may be part of recruitment.