Guest Services Attendant: Make Rooms Shine & Help Guests

ALH Hotels; Toowoomba Regional; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Exclusive ALH Hotels discount card

Endeavour Wellbeing Support (EAP)

Staff discounts at Woolworths, BIG W

Career growth within ALH Hotels

Job summary

ALH Hotels is seeking a Guest Services Attendant to ensure rooms feel like a home away from home. You will follow cleaning schedules and assist the Front Office with guest requests, ensuring a seamless stay for guests.

Candidates should be prepared for hands-on duties including manual handling. A positive attitude, reliability, and adaptability are essential to thrive in our team at ALH Hotels.

Qualifications

• Manual handling and lifting as part of regular duties.
• Ability to perform physical tasks safely and efficiently.
• Attention to detail to keep rooms crisp and shining.
• Reliable, punctual and adaptable.
• Take pride in your work and it shows.

Responsibilities

• Make every room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Assist Front Office to communicate guest maintenance needs.
• Deliver special requests in collaboration with Front Office to enhance guest experience.

Skills

Attention to detail

Reliability

Punctuality

Adaptability

Pride in work

Job description

ALH Hotels is seeking a Guest Services Attendant to ensure rooms feel like a home away from home. You will follow cleaning schedules and assist the Front Office with guest requests, ensuring a seamless stay for guests.

Candidates should be prepared for hands-on duties including manual handling. A positive attitude, reliability, and adaptability are essential to thrive in our team at ALH Hotels.