Guest Services & Housekeeping Associate

The Langham, Gold Coast; Gold Coast City; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive remuneration

Training opportunities

Flexible work practices

Complimentary meals

Laundry service

Recognition incentives

Job summary

The Langham, Gold Coast is seeking a dynamic and enthusiastic Houseperson to join our Housekeeping team in a full-time position.

As a Houseperson, you will support the cleanliness and presentation of guest rooms and public areas, restock service areas, and assist with guest deliveries while maintaining high safety and service standards. A friendly, guest-focused approach and reliability are essential.

Qualifications

• Customer service experience and strong communication.
• Ability to interact with guests and colleagues with a friendly manner.
• Comfort working under pressure and managing tasks.
• Willingness to work evenings, rotating rosters and public holidays.
• Australian work rights; sponsorship not available.

Responsibilities

• Receive and organise guest linen and supplies for Housekeeping Attendants.
• Assist with delivery of guest supplies to rooms and provide personalised service.
• Complete assigned tasks efficiently, moving room to room and prioritising work.
• Help maintain cleanliness of corridors, pantries and trolleys; keep work areas safe.
• Perform tasks safely to uphold high cleanliness and service standards.

Skills

Customer service

Communication

People skills

Under pressure

Evenings & ro­ta availability

Work rights (AU)

Job description

The Langham, Gold Coast is seeking a dynamic and enthusiastic Houseperson to join our Housekeeping team in a full-time position.

As a Houseperson, you will support the cleanliness and presentation of guest rooms and public areas, restock service areas, and assist with guest deliveries while maintaining high safety and service standards. A friendly, guest-focused approach and reliability are essential.