Guest Services & Housekeeping Associate

Accor; Brisbane; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

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Job summary

FV by Peppers in Brisbane’s Fortitude Valley invites a Houseperson to join our dynamic housekeeping team. You will assist room attendants, deliver amenities and linens, and help maintain our heated skyline pool, cinema, gym, and lounge areas.

Your role supports a smooth guest experience and requires flexibility across shifts. We value friendly communication, attention to detail, and a team-oriented attitude.

Qualifications

• Warm and welcoming communication style.
• Strong eye for detail and time management.
• Enjoys physical aspects of housekeeping, including stairs and carrying items.
• Collaborates effectively with colleagues across teams.
• Reliable availability for weekends and public holidays.

Responsibilities

• Prioritise and promptly fulfil guest requests, including delivering amenities and linen items.
• Collaborate with housekeeping team to complete tasks in a timely manner.
• Gather used linens and transport to laundry area.
• Assist with cleaning guest rooms and public spaces as requested.
• Handle cleaning chemicals safely and report maintenance issues promptly.
• Provide welcoming service and accurate information about property amenities.

Skills

Warm communication

Attention to detail

Physical role

Team collaboration

Weekend availability

Job description

FV by Peppers in Brisbane’s Fortitude Valley invites a Houseperson to join our dynamic housekeeping team. You will assist room attendants, deliver amenities and linens, and help maintain our heated skyline pool, cinema, gym, and lounge areas.

Your role supports a smooth guest experience and requires flexibility across shifts. We value friendly communication, attention to detail, and a team-oriented attitude.