Guest Services Attendant (Housekeeping) - Granville Hotel

ALH Hotels; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Exclusive ALH Hotels discount card

Endeavour Group network benefits

Wellbeing support (EAP)

Job summary

ALH Hotels is seeking a Guest Services Attendant to help keep rooms welcoming and ensure every stay feels like home. You’ll work with the Front Office to fulfil special requests and support the housekeeping team to deliver a memorable guest experience.

You’ll follow daily cleaning schedules, handle light lifting tasks safely, and assist with minor repairs and maintenance across the property. A reliable, punctual attitude is essential.

Qualifications

• This hands-on role involves manual handling and lifting as part of regular duties.
• Attention for detail to keep rooms crisp and shining.
• Reliable, punctual and adaptable with a pride in your work.
• Ability to follow cleaning schedules and work with Front Office on special requests.

Responsibilities

• Make every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Skills

Attention to detail

Reliability

Punctuality

Adaptability

Customer service mindset

Job description

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

If you’re ready to place your shine in our rooms guests and locals love, let’s talk.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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