Guest Services Attendant (Housekeeping) - Sands Hotel

ALH Hotels; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

ALH Hotels discount

Woolworths / BIG W discounts

Endeavour Wellbeing Support

Career growth within Endeavour Group

Job summary

ALH Hotels in Melbourne is seeking a dedicated Guest Services Attendant/Housekeeper to ensure rooms are clean, welcoming and well-maintained. You will work within a hands-on team, following established cleaning schedules and supporting the Front Office with special guest requests.

The role emphasizes attention to detail, reliability, and adaptability, including physical tasks such as moving stock and deliveries. Employee due diligence checks may be part of recruitment.

Qualifications

• Attention to detail to keep rooms crisp and shining
• Reliable, punctual and adaptable in a hands-on hotel environment
• Willingness to perform physical tasks as part of regular duties

Responsibilities

• Make each room feel like a home away from home
• Follow daily, weekly and monthly cleaning schedules
• Coordinate with Publican and maintenance for repairs as needed
• Work with Front Office to deliver special guest requests

Skills

Attention to detail

Punctuality

Reliability

Adaptability

Job description

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup