Guest Service Agent — Onsite Front Office with Relocation Support

Voyages Tourism Australia; Sydney; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Discounted accommodation

Resort discounts

On-shift meals

Relocation assistance

Staff pool access

Gym access

Residents Club

Job summary

Ayers Rock Resort in Yulara, NT is seeking a friendly Guest Service Agent to welcome guests and manage front office duties on site. You will check in and check out guests, process charges, and ensure a memorable first and last impression as part of our Front Office Team.

Experience with Opera Cloud is highly regarded. The role offers incentives including discounted accommodation, resort discounts, on-shift meals, relocation assistance up to $700, staff facilities, and opportunities to explore

Qualifications

• Experience in guest services or front office is preferred.
• Customer-focused with strong communication skills.

Responsibilities

• Welcome guests and manage check-in/check-out.
• Process hotel charges accurately and securely.
• Ensure a positive first and last impression for guests.

Skills

Guest service

Front office operations

Tools

Opera Cloud

Job description

Ayers Rock Resort in Yulara, NT is seeking a friendly Guest Service Agent to welcome guests and manage front office duties on site. You will check in and check out guests, process charges, and ensure a memorable first and last impression as part of our Front Office Team.

Experience with Opera Cloud is highly regarded. The role offers incentives including discounted accommodation, resort discounts, on-shift meals, relocation assistance up to $700, staff facilities, and opportunities to explore