Guest Service Agent – Onsite Relocation Opportunity

Voyages Tourism Australia Pty Ltd; Yulara; Hybrid; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Relocation assistance

Discounted accommodation

Resort discounts

On-shift meals

Staff pool

Gym access

Residents Club

Job summary

Voyages Tourism Australia Pty Ltd at Ayers Rock Resort in Yulara, NT is seeking a friendly Guest Service Agent to welcome guests and manage front desk duties on site. You'll handle check-ins/outs, process charges, and ensure a memorable first and last impression.

Opera Cloud experience is highly regarded, and relocation assistance is available. The role offers competitive pay, on-shift meals, staff facilities, and access to the resort’s pool, gym, and Residents Club as part of a memorable

Qualifications

• Experience in welcoming guests at a front desk role.
• Ability to create memorable first and last impressions for guests.
• Strong communication and problem‑solving skills in a hospitality setting.

Responsibilities

• Act as an ambassador of the Resort, ensuring all guests feel welcome.
• Ensure guest satisfaction at all points in the guest journey.
• Process all check-in and check-out procedures.
• Process hotel charges to guests' accounts accurately and securely.

Skills

Customer service

Front desk

Guest relations

Tools

Opera Cloud

Job description

Voyages Tourism Australia Pty Ltd at Ayers Rock Resort in Yulara, NT is seeking a friendly Guest Service Agent to welcome guests and manage front desk duties on site. You'll handle check-ins/outs, process charges, and ensure a memorable first and last impression.

Opera Cloud experience is highly regarded, and relocation assistance is available. The role offers competitive pay, on-shift meals, staff facilities, and access to the resort’s pool, gym, and Residents Club as part of a memorable