Guest Room Care Specialist

Westin Hotels & Resorts; Melbourne; On-site; AUD 42,000 - 60,000; Full time

Job summary

Westin Hotels & Resorts in Melbourne is seeking a diligent Housekeeping Attendant to respond promptly to guest requests and support room readiness. You will enter rooms following procedures for gaining access, replace amenities, tidy beds, and ensure bathroom cleanliness.

Responsibilities include carting supplies, removing trash, maintaining linen stock, vacuuming, dusting, and upholding safety policies. Strong communication and teamwork are essential to meet guest service standards.

Responsibilities

• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Check that appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

Job description

Westin Hotels & Resorts in Melbourne is seeking a diligent Housekeeping Attendant to respond promptly to guest requests and support room readiness. You will enter rooms following procedures for gaining access, replace amenities, tidy beds, and ensure bathroom cleanliness.

Responsibilities include carting supplies, removing trash, maintaining linen stock, vacuuming, dusting, and upholding safety policies. Strong communication and teamwork are essential to meet guest service standards.