Guest-Focused Maintenance Technician – 7-Day Roster

Sydney-Opera-House-Trust; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staycation program

Global hotel discounts

Vibrant working environment

Job summary

Accor is seeking a skilled Duty Technician to join our Engineering Team at Novotel & ibis Sydney on Darling Harbour. You will handle prompt guest maintenance requests, perform preventative and reactive tasks across guest rooms, public areas, and facilities, and support basic plumbing, electrical, and HVAC work to ensure safe, high-quality operations.

Join a flagship Sydney property committed to exceptional guest experiences, safety, and teamwork, with a 7-day rotating roster and opportunities

Qualifications

• A positive can-do attitude with a proactive approach to problem-solving.
• Sound knowledge of general building maintenance, including basic plumbing, electrical, hydraulic, mechanical, and air conditioning systems.
• Ability to safely operate hand tools, power tools, and maintenance equipment.
• Strong organisational skills with the ability to prioritise work and manage multiple tasks effectively.
• Ability to work independently with minimal supervision, while also contributing positively to a team environment.
• Good communication and interpersonal skills, with a strong focus on customer service.
• Commitment to maintaining a safe workplace and complying with Work Health and Safety (WHS) requirements.
• Flexibility to work across a 7-day rotating roster, including weekends, public holidays, and on-call duties where required (penalty rates apply).

Responsibilities

• Respond promptly and professionally to guest maintenance requests to minimise disruption and enhance the guest experience.
• Carry out preventative and reactive maintenance across guest rooms, public areas, back-of-house facilities, and hotel equipment.
• Perform general building maintenance, repairs, and fault finding to ensure the safe and efficient operation of the hotels.
• Assist with basic plumbing, electrical, hydraulic, air conditioning, and mechanical maintenance in accordance with qualifications and competency.
• Maintain the presentation and functionality of external façades, public spaces, and high-traffic areas to the highest standard.
• Undertake painting, patching, and repairs to internal and external surfaces, fixtures, furniture, and equipment.
• Prepare, mix, and apply paints, stains, varnishes, lacquers, and other finishes using appropriate tools and techniques.
• Repair and install wall coverings, carry out caulking and grouting, and complete finishing works to a high standard.
• Conduct routine inspections, identify maintenance issues, and report or rectify defects in a timely manner.
• Follow all WHS requirements, safe work procedures, and hotel maintenance standards.
• Maintain accurate maintenance records and complete work orders using the hotel's maintenance management system.
• Collaborate effectively with the Engineering team and other hotel departments to ensure efficient operations and exceptional guest satisfaction.

Skills

Can-do attitude

Problem solving

General building maintenance

Hand tools operation

Team collaboration

Customer service

Safety compliance

Roster flexibility

Job description

Accor is seeking a skilled Duty Technician to join our Engineering Team at Novotel & ibis Sydney on Darling Harbour. You will handle prompt guest maintenance requests, perform preventative and reactive tasks across guest rooms, public areas, and facilities, and support basic plumbing, electrical, and HVAC work to ensure safe, high-quality operations.

Join a flagship Sydney property committed to exceptional guest experiences, safety, and teamwork, with a 7-day rotating roster and opportunities