Guest Experience Supervisor - Housekeeping

Wyndham Vacation Clubs South Pacific Ltd ACN 090 503 923 (Worldmark); Port Douglas; Sur place; AUD 55 000 - 70 000; Plein temps

Avantages offerts par ce poste

Professional development funding

Discounted hotel stays across AU, Fiji

Supportive work environment

Résumé du poste

Travel + Leisure Co. in Port Douglas is seeking a Housekeeping Supervisor to uphold a high standard of service and cleanliness across resort accommodations. You will lead housekeeping tasks, delegate workloads, and coordinate with Front Office to ensure rooms are ready for occupancy.

The role requires strong communication, WHS knowledge, and the ability to work independently or within a team. A flexible schedule, including nights and holidays, is essential to meet guest needs.

Qualifications

• Previous experience within a similar hotel position.
• Solid understanding of Workplace Health and Safety, including safe chemical handling.
• Strong communication skills.
• Ability to work well independently and in a team.
• Ability to recognize and solve problems in the workplace.
• Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Responsabilités

• As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness at all times.
• Delegate workload to ensure rooms are refreshed in a timely manner.
• Control stock and report discrepancies to the Executive Housekeeper.
• Quality check rooms and liaise with Front Office to release for occupancy.
• Plan and implement weekly rosters in consultation with Housekeeping Manager.

Connaissances

Hotel experience

Health & safety

Strong communication

Independent & team work

Problem solving

Flexible schedule

Description du poste

Travel + Leisure Co. in Port Douglas is seeking a Housekeeping Supervisor to uphold a high standard of service and cleanliness across resort accommodations. You will lead housekeeping tasks, delegate workloads, and coordinate with Front Office to ensure rooms are ready for occupancy.

The role requires strong communication, WHS knowledge, and the ability to work independently or within a team. A flexible schedule, including nights and holidays, is essential to meet guest needs.